Catering Services Assistant

Job no: 495289
Position type: Part-Time
Location: Elgin, IL
Division/Equivalent: Business and Finance
School/Unit: Retail Operations
Department/Office: Food Service
Categories: Food Services

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About ECC:

 Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

 Must be willing to work a flexible schedule to meet the needs of the department.

Rate of Pay/Benefits:

This is a Part-Time Support Staff position at grade 10, with an hourly pay rate of $17.09 to $20.70. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits: 

  • Retirement Plans (Pension, 457b, 403b)
  • Paid Time Off
  • Professional Development/Expense
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

FLSA Status:

 Non- Exempt

Grant Funded:

 No

Job Summary:

The Catering Service Assistant assists in overseeing and coordinating food service activities for campus catering events, ensuring smooth operations and delivering friendly, high-quality customer service. Supports event setup, food presentation, and communication with clients and staff to meet service expectations.

Required Knowledge, Skills & Abilities:
  1. High school diploma or general education degree (GED); or equivalent combination of education and/or experience.High school diploma or general education degree (GED); or equivalent combination of education and/or experience.
  2. Two years serving the public and possessing exemplary customer service skills.
  3. Proficient verbal communication and interpersonal skills.
  4. Knowledge of food service sanitation procedures and ability to obtain food sanitation license within 30 days.
  5. Ability to multi-task and perform well under pressure in a fast paced, dynamic work environment.
  6. Poses efficient organization skills, with attention to detail.
  7. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Desired Knowledge, Skills & Abilities:

 

Essential Duties:
  1. Perform setup, delivery, replenishment and retrieval of items for catering events on campus. Verify with event contact person that all needs have been met and rectify any issues. Provide excellent customer service during events.
  2. Delegate daily catering tasks assigned by Food Service Director to food service workers and establish daily priorities. This position is accountable for assuring all daily tasks are completed and quality standards are maintained.
  3. Act in the capacity of a food service worker when little or no catering is scheduled.
  4. Orient new staff on procedures and campus locations.
  5. Stage next day's events.
  6. Ensure all equipment and catering dining areas are stocked, clean and organized, coordinating with O&M and Facilities Rental when appropriate.

Other Duties:
  1. Perform other duties as assigned which pertain to the job description.
  2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity:

General observations

Work Environment:

Loud noise

Environmental Conditions:

Typical office or administrative

Fumes or airborne particles

Current SSECCA Union Member Information:

The initial posting date for this position is 09/05/2025. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 09/12/2025 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

 

Advertised: Central Daylight Time
Application close:

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