Partially Remote

The ideal candidates will be professional, flexible, organized, detail orientated, able to multitask, respect confidentiality, possess excellent communication skills, and have a positive and helpful attitude. Candidates will also be able to take initiative, problem solve and be committed to working with a diverse student and staff populations.

Supervision/Training

In collaboration with program leadership, conduct residential staff orientation and training prior to program start.

Ensure University of Wisconsin-Madison and Youth Program Compliance policies and best practices are being followed amongst residential staff. 

Responsible for ongoing training and coaching of residential staff

Ensure staff are equipped with the required supplies and knowledge to carry out residential duties (running activities, supporting student issues, coordinating field trips, etc.)

Provide leadership and support to residential staff

Assist and ensure that all activities and events are in compliance with student-to-staff ratios as set by the UW-Madison Office of Youth Protection. 

Conduct one-on-one meetings with each PEOPLE Residential Full time staff member after each program finishes.

Conduct daily all-staff meetings.

Evaluate staff on a weekly basis, providing leadership and guidance, addressing any personnel issues.

Serve as primary contact between residential staff and program staff (Program Manager, Educational Content Specialists, and instructional staff)

Provide ongoing training throughout program for all staff.

Collaborate with leadership staff to manage student adjudication processes, including but not limited to writing and filing internal program reports, resolving student disputes and roommate/housing issues, and provide documentation for official campus reporting as needed. 



Administrative/Operations Responsibilities:

Manage overall operation of residence hall unit and areas used during each program. 

Coordinate with instructional staff to ensure a cohesive experience for students. 

Support with move-in/move-out schedule for each program.

Support Associate Directors with orientation for each session.

Maintain inventories of residence hall and program equipment, working with program coordinators to obtain new supplies as necessary.

In collaboration with Precollege staff, coordinate final survey processes for use in future program planning.

Report and follow up on damages or safety and security issues with Associate Directors.



Community Building Responsibilities:

Organize and run small group activities for program students as needed to support staff days off.

Create a welcoming and inclusive environment for staff and students

Ensure students and staff adhere to residence hall policies. 

Identify and carry out team building/bonding activities for staff during staff training and in between programs.



Student Conduct Responsibilities:

Enforce program behavior and conduct guidelines

Handle immediate crisis situations.

Serve as initial disciplinary hearing officer.

Triage and respond to Precollege Incident Reports; elevating to full time staff or Associate Directors as needed.

Residential Coordinators may have to escort students to and from classes across campus and may spend long periods of time on their feet during field trips and other team building activities. This position may require employees to lift up to 50 pounds during move-in and event set-up period. This position also spends a significant amount of time outside, which may include an environment with high temperatures or high humidity.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/