Not Remote

Will train on the job

Job purpose
The primary function of the Facility Services Student Assistant is to provide outstanding customer service to the people of the Wisconsin School of Business. This is accomplished by performing the best quality of work and being as responsive and helpful as possible to the students, faculty, and staff of Grainger Hall.

Duties and responsibilities
Morning Check
o Unlocking all classroom doors if needed
o Documenting missing or broken chairs
o Aligning chairs and tables
o Resetting the café sitting area
• Survey the hallways and make sure the building as a whole is in good condition. This includes:
o Documenting any missing items, pieces of furniture, and building damage
o Rearranging any misplaced items or pieces of furniture
Work Orders
• Attend to any work orders that are submitted online by faculty and staff. Common tasks include:
o Handling of confidential shredding and proper storage/disposal of these items
o Hanging pictures/prints/whiteboards
o Swapping furniture
o Installing furniture attachments (I.e. varidesk, standing desk, computer arms, etc.)
o Some small touch up cleaning
Office Moves
• Assist with large scale office rearrangements. These projects usually include:
o Removing or redistributing large pieces of furniture (I.e. desks, tables etc.)
o Moving personal items
o Hanging prints/pictures for new occupants
o Cleaning inside the office/suite
o Furniture attachment installation (I.e. varidesk, standing desk, computer arms, etc.)
Face-to-face Customer Service
• Interact with students, faculty, and staff to answer any questions or concerns they have
Mail and Package Duties
• Sort and deliver incoming mail and packages for the building on a daily basis
Storage Management
• Manage the buildup of furniture items in storage spaces and reorganize when necessary
Emergency Response
• Assist with building evacuation in the case of an emergency. This includes:
o Communicating with first responders when necessary
o Directing foot traffic out of the building and into safe locations
o Communicating with faculty floor captains to coordinate evacuations


Business Hours
Monday-Friday: 7:00am-4:30pm

Must be able to move items up to 100lbs.

Must be a university system student—Includes M.A.T.C.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/