Not Remote

Knowledge of Microsoft Windows and Microsoft Office.

Willingness to learn more about Microsoft operating system and enterprise networks.

Comfortable working with computer hardware including replacing computer components such as memory and hard drives.

Customer service – courteous, respectful, responsive, and good communication.

Student must be able to balance work with school and be able to prioritize tasks.

Extra consideration for applicants with experience working and managing WordPress sites.

This position will learn how to manage and create accounts for the TOPS Lab WisTansportal web portal (https://transportal.cee.wisc.edu). This requires daily monitoring and attention to email requests.

TOPS Lab support uses an e-mail ticketing system. Student must be willing to work with e-mail daily and comfortable with walk-ins as well.

• This position requires regular install of an operating system and applications on desktops and laptops.
• Moving and connecting desktops and monitors is often necessary.
• Support the hardware and software needs of TOPS staff and students,
• Support the CEE lab laptop cart. Will require going to Engineering Hall.
• Support printers and other peripherals.
• Content management on WordPress web sites.
• Will have opportunity to learn network management software and systems to help manage computers and deploy software and updates.

Be able to lift 50 pounds and be able to get down on the floor to move and connect up computers.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/