Front Desk Attendant

Job no: 509255
Position type: UW Student Jobs
Location: Not Remote
Division/Equivalent: Division for Teaching and Learning
School/Unit: PreCollege Enrichment Opportunity Program for Learning Excellence
Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Hospitality, Department and Office Assistants, Honoring Context and Culture, Higher Education-Student Affairs

Apply now

Department Overview:

 The Precollege Enrichment Opportunity Program for Learning Excellence (PEOPLE) serves over 1,300 students as they move from eighth grade to college graduation, offering innovative programming to support career exploration and self-management skills while building knowledge through experiential learning.  Our programming is offered in three distinct units: Madison Precollege, Milwaukee Precollege, and The College Success Center. During the academic year, our precollege team advises Wisconsin students in Madison and Milwaukee public high schools, creating new pathways to higher education for low-income, potential first-generation families.  During the summer, our precollege team hosts our students in a robust residential program on the University of Wisconsin-Madison campus, offering students an opportunity to experience college life and build community in their cohorts, fully supported by our dedicated staff.  Our precollege students who gain admission into UW-Madison become college scholars. Our college team offers one-on-one high-touch advising services, unique programming created specifically for our student population, and other high impact practices to foster student success.  We seek passionate individuals who want to collaborate with our energetic precollege and college teams to continue our success as UW-Madison’s leading college access program.

Anticipated Start Date:

 September 2ed 2025

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 6 Maximum: 20

Schedule:

 To be determined based on student schedule. The PEOPLE office is open Monday-Friday from 8:30 am to 5:00 pm. If budget allows, we are open until 7pm Monday-Thursday. Availabilities must fall within our office hours, and schedules can be adjusted to accommodate a student's classes and other commitments.

If you have any questions, please don't hesitate to reach out to the hiring manager, Jazmine Zuniga-Paiz at jazmine.zunigapaiz@wisc.edu.

Salary/Wage Range/Lump Sum:

 Minimum: 15

Number of Positions:

 4-6

Qualifications:

 Minimum Position Requirements
1. Must be enrolled in an undergraduate program for the Fall
2. Must satisfy a criminal background check
3. Successfully complete I-9 verification
5. (Not required) Potential for work to continue through upcoming Spring
6. Flexibility, punctuality, and reliable attendance

Knowledge, Skills & Abilities:

The ideal candidates will be professional, very well organized, detail-oriented, able to multitask, respect confidentiality, be proficient in Microsoft Office Suite, possess excellent communication skills, have a positive and helpful attitude, and be committed to working with a diverse student and staff population. Candidates must also possess the ability to take initiative, problem solve, and work independently on projects.

Position Summary/Job Duties:

Do you enjoy connecting with new people, fostering relationships, and cultivating a welcoming and inclusive atmosphere? This position offers a chance to enhance communication, customer service and leadership skills, while also gaining experience in an office setting. Under the supervision of the Office Manager, the Front Desk Attendants will serve as the first point of contact for all walk-in visitors, phone calls, and emails. Your responsibilities will also include assisting PEOPLE staff with administrative tasks/projects and supporting general office organization and cleanliness.

A general breakdown of the responsibilities are listed below along with three examples each:

50% Administrative projects as assigned
- Flyer creation
- Short research for PEOPLE's monthly bulletin series
- Prepping name tags for the PEOPLE Level Up conference

20% Serve as the first point of contact
- Answer questions regarding PEOPLE Program precollege eligibility
- Redirect questions/concerns from other UW departments to the appropriate staff member
- Check-in college students who are arriving for an advising appointment

30% Support the day-to-day functions and maintenance of the Madison PEOPLE Office
- Refill the office printers and replace toner if needed
- Update the Madison Office supply inventory
- Processing updates on departmental devices

Physical Demands:

Able to do some light lifting.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Application close: Central Daylight Time

Apply now

Back to list Refer a friend