At FCM Meetings & Events, we’re reshaping how people connect. Join a bold, future focused team where strategy, creativity, and technology come together to create standout experiences. We’re lean, agile, and backed by the global strength and scale of Flight Centre Travel Group and FCM Travel. 

Here, you’ll work with world class talent and innovative technology in a culture that encourages fresh thinking and big ideas - giving you the freedom to push boundaries and make meaningful impact. 

If you’re energised by crafting seamless, memorable group travel experiences - and you value the power of trusted partnerships and strong client relationships - this role is for you. 

As our Group Travel Account Manager, you’ll be the trusted partner and primary relationship lead for a diverse portfolio of corporate, academic, and event-based group travel clients. You’ll build deep, long-term connections, understand each client’s unique needs, and deliver the confidence and reliability they depend on. You’ll drive operational excellence, provide exceptional service, and ensure every group - and every individual traveller - enjoys a flawless journey. 

If you’re ready to lead with service, strengthen meaningful client partnerships, and play a key role in shaping unforgettable travel experiences, we’d love to hear from you. 

What you will be doing: 

• Build and nurture strong client relationships, acting as the goto expert for all group travel needs. 

• Develop high level contacts in key client organisations, and assisting with the development and maintenance of multi-level relationships in all client organisations 

• Identify, co-ordinate and engage necessary stakeholders to develop strategic client relationships  

• Develop and maintain comprehensive strategic account management portfolio plan, driving value for the client and ensuring growth for business overall 

• Build and present compelling, creative winning group travel solutions for our customers 

What you will bring to the role: 

• Experience in events industry/group travel industry 

• Proven experience in the corporate segment 

• Proven record of building and maintaining long-term customer relationships  

• Demonstrated experience in building compelling proposals and presentations