Business Development Manager

 

We want everyone to live life by the compass, not by the clock. Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group (FCTG), we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed.  We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.

 

FCTG, headquartered in Brisbane, Australia, is one of the world’s largest travel retailers and corporate travel managers, with operations in 23 countries and a presence in over 90 through independent networks. Since opening its first shop in 1982, FCTG has remained committed to its purpose: “to open up the world for those who want to see,” creating unforgettable travel experiences for people worldwide.

 

Please click here to learn more about Envoyage and Flight Centre Travel Group

 

About The Opportunity

Key Responsibilities

• Drive new business acquisition by identifying, engaging, and converting high-potential independent travel advisors and agencies.
• Deliver required monthly prospect appointments and maintain consistent, high-quality sales activity.
• Build and manage a robust sales pipeline using a structured, data-driven approach.
• Partner with Marketing to support lead generation through campaigns, profiling, and industry events.
• Develop multi-level relationships within prospect organizations to support long-term partnerships.
• Leverage supplier, industry, association, and referral networks to fuel growth.
• Maintain strong competitive and market intelligence, including host agency models and supplier programs.
• Qualify prospects based on commercial fit, operating models, and service needs.
• Identify and address objections, gaps, and barriers with tailored solutions.
• Manage opportunities, activity tracking, and data integrity within Salesforce.
• Negotiate mutually beneficial agreements that optimize margin, profitability, and long-term value.
• Coordinate internal stakeholders to support smooth onboarding and transition of new partners.
• Support early-stage success through clear communication and expectation-setting.
• Contribute to continuous improvement of processes, tools, and customer experience.
• Maintain an ongoing professional development plan aligned to performance goals.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

 

Experience & Qualifications

• Minimum 7 years’ experience in a Business Development Manager or similar sales role within the travel industry.
• Proven success meeting or exceeding sales targets.
• Established relationships with independent travel advisors, agencies, and supplier partners.
• Strong understanding of travel agency operations, commission structures, and the supplier landscape.
• Experience using Salesforce or a comparable CRM.
• Exceptional communication, negotiation, and relationship management skills.
• Ability to work independently while collaborating within a national and global organization.

 

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

 

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

 

Location – Toronto, Canada 

 

If this sounds like the opportunity you have been waiting for then APPLY NOW.

 

For this position, we anticipate offering an annual salary of $80,000 - $85,000 plus incentives. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. 

 

This posting reflects an active vacancy that we are currently seeking to fill.

 

We welcome applications from candidates with diverse experiences

 

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

 

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

 

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

 

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🏆 Travel Weekly Magellan Awards: Silver Winner (2023)
🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

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