Business Development Manager

Job no: 531837
Work type: Full time
Location: London
Categories: Sales and Customer Service

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ABOUT THE OPPORTUNITY
FCM Travel Solutions is looking for a driven Business Development Manager to accelerate growth across the UK market. In this role, you'll identify, nurture, and convert new business opportunities through strategic prospecting, networking, LinkedIn engagement, and client consultations. You'll represent a market-leading travel management brand, deliver compelling solutions presentations, and play a key role in winning sustainable corporate business. If you're commercially minded, target-driven, and passionate about building lasting client relationships, we'd love to hear from you.
 
KEY RESPONSIBILITIES
  • Generate and research new sales leads through multiple channels.
  • Conduct cold calling, email outreach, LinkedIn prospecting, and networking activities.
  • Qualify leads against business criteria and identify new commercial opportunities.
  • Support RFP and RFQ processes as required.
  • Convert leads into appointments and long-term customers.
  • Deliver presentations, demonstrations, and solution-based sales proposals.
  • Achieve monthly sales, activity, and conversion targets.
  • Maintain expert knowledge of FCM products, services, and technology solutions.
  • Monitor market trends, competitors, and customer needs.
  • Attend training sessions, networking events, conferences, and joint sales pitches.
  • Maintain accurate Salesforce records and pipeline management.
  • Ensure compliance with internal sales processes, KPIs, and One Best Way standards.
  • Partner closely with internal stakeholders and provide regular pipeline updates.
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
EXPERIENCE & QUALIFICATIONS
  • 3+ years' sales, business development, or customer relationship experience
  • Proven track record of achieving targets (Essential).
  • Solution selling experience (Desirable).
  • Travel industry experience (Desirable).
  • Strong relationship-building, negotiation, presentation, and communication skills.
  • Experience using CRM systems, preferably Salesforce

What's in it for you:

  • Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
  • Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
  • Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
  • Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
  • Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
  • Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
  • Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
  • And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

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Advertised: GMT Daylight Time
Application close: GMT Daylight Time

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