After Sales Consultant (Cruise Academy) - Broadbeach, QLD
Job no: 533002
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service
Set sail on an exciting career adventure with the My Cruises/Ignite Travel Cruise Academy!
We're on the lookout for enthusiastic individuals to join our cruise division as After Sales Consultants. You don’t need prior experience in the travel industry—just a knack for hitting sales targets, stellar customer service skills, and a passion for all things cruise-related. No experience in travel necessary.
Successful candidates will embark on a fully paid training journey, learning from the country's top cruise experts in an interactive, fast-paced environment. Upon completion, participants will become a Fully Accredited Cruise Consultant with a guaranteed full time position and future career opportunities within the My Cruises team.
As a Cruise Expert, you’ll get to experience cruising first-hand. Plus, you'll enjoy exclusive travel discounts, monthly recognition programme's, access to health consultants and financial advisors, and a beautiful beachfront office in Broadbeach. How awesome is that?
Start date: 16th November 2026
Day to Day you will...
- Engage with customers and provide exceptional service throughout the sales journey
- Build strong customer relationships and deliver personalised cruise recommendations
- Work towards achieving sales targets and customer satisfaction outcomes
- Manage multiple priorities while maintaining strong attention to detail
- Develop the knowledge and skills required to become a Fully Accredited Cruise Consultant
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Who you are...
- A passion for cruising and travel
- Proven ability to achieve sales targets
- Strong customer service and relationship-building skills
- Experience working in a fast-paced environment
- Excellent multitasking and organisational abilities
- Competency in Microsoft Office or similar programs
- Strong communication and interpersonal skills
- A willingness to learn and develop a career in the travel industry
- Overseas travel experience is highly regarded
Your awesome extras...
📚 Ongoing skills development
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
If you’re ready to set sail on a rewarding career and make a difference in travelers’ lives, apply now! Your adventure awaits!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Advertised: E. Australia Standard Time
Application close:
Apply now