• Proven ability to showcase your problem solving and quality customer service skills
• Permanent full time role working effectively in a hybrid environment.
• Band 5 salary range from $81,626 to $95,123 plus super (subject to experience) and monthly RDO for full time 40 hour weeks

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s southeast. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Our Benefits:

Benefits | City of Casey 

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

You will support the effective management and reduction of litter and illegally dumped rubbish within the municipality by ensuring timely and detailed background investigations and efficient management of multiple requests.

This role will provide excellent customer service to external and internal customers in relation to litter and dumped rubbish.

What you’ll deliver

• Investigate and process litter and illegal dumping reports, including desktop and field investigations, to support compliance actions.
• Prepare draft EPA notices and infringement documentation in line with regulatory requirements.
• Monitor surveillance footage and manage data using systems like Technology One, OneCouncil, and Microsoft tools.
• Provide operational and administrative support to the Litter Prevention Team.
• Engage and educate the community and stakeholders on litter prevention, EPA legislation, and proper waste disposal practices.
• Professional support to Department Manager when required to prepare reports and manage correspondence.

What you’ll bring 

• Experience in a customer service and/or waste management/operational role or similar.
• Exceptional interpersonal skills and a demonstrated ability to convey information clearly through written and oral communication
• Curious mind, attention to detail and problem solving skills
• Ability to use Microsoft Office package, Technology One and other software applications
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check.

Eligibility to apply

Please ensure that you are eligible to apply for this position in line with the Workforce Management Policy for internal movements.

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact , Lynelle Marke - Head of Waste Education and Litter Enforcement, on 9705 5588 and talent@casey.vic.gov.au

Applications will be accepted until 11.55pm on Wednesday 20 August 2025.

Please Note: Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds. 

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

The City of Casey reserves the right not to make any appointments for this position.

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