• Proficiency in resolving customer enquiries and planning issues promptly and efficiently.
• Strong ability to work collaboratively with planning staff and other departments.
• Permanent full time role with flexible hours available.
• Band 5 salary $79,249 plus super and monthly RDO for full time 40 hour weeks.

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.

Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s south east. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Our Benefits:

Benefits | City of Casey 

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

You will  play a crucial role in the implementation and administration of statutory planning controls. Your responsibilities will include providing front-line resolution and assistance for customer enquiries, ensuring the delivery of efficient and high-quality planning and subdivision services to the public.

This role also supports other planning staff in maintaining our commitment to excellence in planning services.

What you’ll deliver 

• Provide assistance with the implementation and administration of Statutory Planning controls.
• Assist other Planning staff in providing efficient and quality Planning Services.
• Prepare draft Committee and Council reports, and reports on matters delegated to senior officers, together with appropriate recommendations for consideration by the Manager and/or Team Leader.
• Provide advice to the Team Leader and Head on Statutory Planning issues when requested.
• Act as a solution focused customer experience specialist to resolve customer enquiries and complaints

What you’ll bring

• Substantial progress towards a relevant degree or diploma desirable.
• Current Victorian drivers license.
• Excellent customer service.
• Ability to work in a face paced environment.
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check,
• A curious, collaborative, and inclusive community mindset.

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact , Robert Wyatt-Murray - Principal Planner, on 9709 9597 and talent@casey.vic.gov.au

Applications will be accepted until 11.55pm on 01 June 2025.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9777 or Talent@casey.vic.gov.au.

The City of Casey reserves the right not to make any appointments for this position.

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