• Be part of the iconic Bunjil Place, a vibrant cultural and community hub.
• Lead a dynamic team in a fast-paced, customer-focused café environment.
• Permanent full time position + monthly RDO
• $74,064 – $79,114 Band 4 (pro rata) + super (Subject to experience)

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s southeast. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Our Benefits:

Benefits | City of Casey 

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.

Offering an unprecedented mix of facilities, including an 800-seat theatre, multi-level community library, function centre, outdoor community plaza with big screen, City of Casey Customer Service Centre, café and more!

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

Join the vibrant team at Bunjil Place Café as our Café Lead, this hands-on leadership role is perfect for a hospitality professional passionate about exceptional customer service, team development, and operational excellence. You'll oversee financial performance, stock levels, rostering, and equipment maintenance, and contribute to aligning the café's offering with Bunjil Place’s cultural and community programs. If you thrive in a fast-paced setting, value collaboration, and bring a strong background in café management, we’d love to hear from you!

What you’ll deliver

• Lead the day-to-day operations of the café across 7 days, ensuring high standards in customer service and operational efficiency.
• Supervise, train, and motivate a team of Café Attendants to deliver exceptional service.
• Manage stock control, ordering, and to support smooth café operations.
• Monitor and manage financial performance, including cost of goods sold (COGS) and rostering within budget.
• Respond to customer feedback and implement service or menu improvements to enhance the visitor experience.

What you’ll bring

• Proven leadership experience in managing a professional café or hospitality environment.
• Relevant qualifications in hospitality (diploma or degree preferred), Food Safety and Responsible Service of Alcohol (RSA) certifications.
• Advanced First Aid Certificate or willingness to obtain.
• Proven experience in coffee brewing preparation and barista training
• Availability to work some evenings and weekends is essential.
• Proficiency in Microsoft Suite of programs
• Strong commitment to delivering outstanding customer service and team performance.
• Sound knowledge of stock control, equipment maintenance, and safe kitchen practices.
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check, Functional Assessment (Medical/physio).

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact, Leigh Neville, Coordinator Function and Event Operations on 9709 9633 and talent@casey.vic.gov.au

Applications will be accepted until 11.55pm on 7 September 2025.

Please Note: Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

The City of Casey reserves the right not to make any appointments for this position.

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