• Bring your exceptional ushering & customer service abilities to a diverse Bunjil Place audience
• Enjoy working across attractive shows and events
• Casual opportunity, Narre Warren-based
• $ 43.82 - $ 46.44 per hour plus Super (Band 3, subject to experience)

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s southeast. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Offering an unprecedented mix of facilities, including an 800-seat theatre, multi-level community library, function centre, outdoor community plaza with big screen, City of Casey Customer Service Centre, café and more!

We live our values of dreaming big, empowering each other, and making our community proud.

Our Benefits:

Benefits | City of Casey 

• Ongoing training and diverse professional development courses, networks and programs, including financial support for obtaining relevant certifications.
• Multi-award-winning architectural office building with equipped Kitchens, free coffee, onsite Café, Library, and so much more.
• 2 minutes’ walk to Westfield shopping centre, free onsite carpark, gym/pool with discounted memberships and free workout Wednesday.

A bit about the role

In this varied role, you will provide a welcoming and informative experience to all patrons and visitors to Bunjil Place. The Arts & Culture spaces, including theatre and studio, host an array of events ranging from internal clients, local community groups through to renowned national and international artists.

What you’ll deliver

• Exceptional ushering and customer service to patrons and guests attending Bunjil Place
• Welcome and interact with guests as they enter the precinct.
• Scan tickets and usher guests to their seats inside the theatre.
• Provide patrons with information about the show such as film and photography restrictions, interval times and performance information.
• Monitor guests while in the theatre to ensure the safety and wellbeing of all attendees is upheld.
• Assist with the setting up and packing up for functions and events.

What you’ll bring

• Excellent communication skills to engage with a diverse audience.
• Ability to problem solve in a calm and considerate manner.
• RSA Certification
• First Aid Certificate Level 2
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check and Functional Assessment (Medical/physio)
• A curious, collaborative, and inclusive community mindset.

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact Caroline Thomson, Supervisor Front of House on 03 9705 5200 and talent@casey.vic.gov.au. 

Applications will be accepted until 11.55pm on Sunday 12 October.

Please Note: Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

The City of Casey reserves the right not to make any appointments for this position.

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