Sydney CBD

• 3 Positions|Fixed Term Role until 30/10/2026
• Location: Sydney, NSW 2000| Hybrid working environment
• Starting salary of $125,693 plus super and other benefits

About the Role

Support the Test Lead and internal and external stakeholders to ensure that the business technology systems or processes meet business requirements and user expectations, and that changes are ready for deployment to end users. Contribute to the development and execution of test plans across multiple standalone and integrated platforms and support user acceptance testing (UAT).

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Business Acceptance Test Analyst you will: 

• Collaborate with business stakeholders and product owners to understand user requirements and acceptance criteria
• Support the design and documentation of UAT/BAT strategy and testing plan based on business and functional requirements
• Support the design and documentation of test cases based on realistic scenarios, including out-of-scope situations worth testing, to validate the system meets expectations, is fit for purpose, aligned across systems, user friendly and performing as expected
• Work collaboratively with product owners (PO’s), subject matter experts (SME’s), developers and QA teams to ensure the impact of any changes are as expected throughout product or process development.
• Ensure operational readiness for the applicable changes by working with training and change management resources to ensure impacts to end users are well understood and communicated to relevant stakeholders in advance of implementation.

Skills & Experience

• 5+ years' experience within the NSW Workers Compensation environment, ideally including executing business processes as an end user in Underwriting and/or Claims Management
• Experience executing business processes on the icare claims and/or underwriting platforms (Claim Centre and/or Billing Center and Policy Center)
• Highly developed technical skills and ability to learn new technologies quickly
• Highly developed communication skills and collaborative approach to stakeholder management
• Problem solving and analytical skills

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve.  Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.