Voids Supervisor

Job no: 509058
Work type: Full time
Location: Torfaen
Categories: Various categories

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What’s Great About the Role?

• Established Team – Join a skilled and supportive team already making an impact across our communities.
• Leadership Opportunity –
Take the lead on delivering efficient and high quality void repairs.
• Career Progression –
Be part of a growing organisation where your development is supported.
• Autonomy and Field Based Focus
– With approximately 80% of your time spent on site, you'll have the opportunity to build strong relationships with your team and key stakeholders, directly seeing the impact of your work in our communities.

Where Does This Role Fit In?

As a Repairs Supervisor for our voids team, you’ll oversee the end to end process of turning around empty homes, ensuring repairs and compliance works are completed to a high standard, on time and ready for new tenants. You’ll provide hands on support to your team, offer technical guidance, monitor quality and health & safety (including key areas like asbestos awareness), and drive continuous improvement through inspections and feedback.

Your time will be split being out on site and office based tasks, with a strong focus on building effective working relationships with both internal teams and external stakeholders. You'll understand what your team and contractors can deliver, and ensure that works are in line with agreed SORs (Schedule of Rates). Customer focus is central, and you'll work collaboratively to make sure tenants are supported from the moment a property becomes void to when it’s ready for new occupation.

What skills and experience do you need?  

We’re looking for someone who is proactive, approachable, and great at problem solving.

  • Proven experience in a leadership role, demonstrating the ability to effectively lead and inspire a team.
  • Excellent relationship building skills, with the ability to engage stakeholders and promote teamwork across teams and contractors.
  • Good understanding of H&S legislation and best practices, including asbestos awareness.
  • Knowledge and application of SORs to ensure cost effective, quality repair works.
  • Experience managing work schedules, absences, and team performance.
  • Good communication and IT skills, including Microsoft Outlook.
  • Knowledge of building maintenance and repairs.
  • Full UK driving licence. A work van and fuel card are provided.

What are the pay and benefits? 

  • The salary for this role is £40,845 for a 40 hour full time permanent position
  • Work Van and fuel card
  • 26 days holiday entitlement plus Bank holidays , rising to 30 days with length of service
  • Working days are predominately Monday to Friday days or you have the opportunity to work compressed hours on a 9 day fortnight.
  • It is essential for the successful candidate to have a full drivers licence
  • Base will be Cwmbran, covering a geographical area of South Wales.
  • The successful candidate will need a basic DBS check in place, which we pay for.
  • Pension scheme 
  • Sick Pay
  • Colleague Referral Scheme (£250 per referral)
  • Uniform
  • Time for Talking – a free counselling service 
  • Health Cash Plan 
  • Savings Scheme 
  • Cycle to work and Electric Vehicle Lease Schemes 
  • Eyecare plan 
  • Give as You Earn charity donation scheme 
  • Gym and shopping discounts 

FREDIE 

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.  

How do you apply?  

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focused cover letter along with a few contact details so that we can get back in touch with you. If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focussed cover letter along with a few contact details so that we can get back in touch with you. Our interview process will consist of two stages:

  1. First Stage: A 30 minute Teams call on Monday 2nd June
  1. Second Stage: Selected candidates will be invited to attend an in person interview which will involve a panel interview and task on  Wednesday 11th June in our Cwmbran office.

Please note that progression to the second stage will depend on the outcome of the first stage

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262

Who are Pobl Group?  

Pobl Group is a leading provider of housing, care, and support services across Wales. We are committed to creating positive change in our communities by providing quality homes and services that people want and value. Having recently merged with Linc Cymru, the wider Pobl group is responsible for managing over 24,000 homes across Wales and will be investing £100 million, creating 3000 new homes in Wales over the next 5 years.

Pobl repairs are the Operational Delivery team within Pobl who currently turn around over 1,000 Empty Homes, install over 1,000 planned kitchen and bathroom upgrades and will manage over 55,000 reactive repairs each year. With exciting plans to grow our team in the coming months, we will continue to work closely with our many partner organisations to achieve much more than we could alone. We also listen to our colleagues and our customers to deliver innovative local services that make a difference to the communities that we serve.

 

Position Description

Advertised: GMT Daylight Time
Application close: GMT Daylight Time

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