Where does this role fit in? 
As a Junior Technology Delivery Partner, you’ll support the delivery of technology applications, services, and products that truly meet user needs. Working closely with the Senior Technology Delivery Partner, you’ll learn how to gather user stories, define requirements, and guide projects from idea to implementation. This role is ideal for someone looking to grow their career in digital delivery and make a real impact.
Newport, Cardiff or Swansea Base.

What’s great about the role?  

• User-Centred Design: Collaborate with stakeholders to capture detailed user stories and translate them into clear, user-focused requirements. 

• Cross group collaboration: Help bridge the gap between business needs and technology solutions, ensuring smooth communication and collaboration across teams. 

• Learning and Growing: Gain in-depth knowledge of our product landscape, stay updated on market trends, and understand competitor products. 

• Supporting Technology Adoption: Assist in driving the successful adoption of new technology solutions by supporting change management and stakeholder engagement. 

• Problem Solving and Innovation: Help identify and resolve challenges, contributing to continuous improvement and strategic change within the organisation. 

What Skills and Experience do you need?  

• Tech Enthusiast: You’re curious about technology and eager to learn about digital solutions, market trends, and user-centred design. 

• Great Communicator: You can effectively engage with stakeholders and simplify complex technical concepts. 

• Team Player: You enjoy working in cross-functional teams and are committed to building strong relationships. 

• Organised and Strategic: You have excellent organisational skills and the ability to think strategically, aligning technology solutions with business goals. 

• Problem Solver: You’re proactive in identifying challenges and finding effective solutions. 

Essential Experience and Skills: 

• Experience in a role aligned to a technology product, such as a superuser or go-to SME. 

• Excellent communication and organisational skills. 

• Ability to build and maintain strong internal and external relationships. 

• Familiarity with Microsoft Office products. 

Desirable Experience and Skills: 

• Understanding of user story gathering and user-centred design. 

• Knowledge of change management principles and continuous development practices. 

• Experience working with software and web technologies. 

• Familiarity with systems like Freshservice and Azure DevOps. 
• Skills in Dynamics
• Previous employment in the housing sector.

What’s FREDIE?   

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.