Responsibilities

• Gather system requirements from users and business owners, translating them into detailed requirements documentation and technical specification, ensuring that business rules are clearly defined through workflow diagrams, business needs are documented and limitations or risks are understood
• Assist in the creation, implementation and maintenance of a standardized requirements document
• Perform the pre-UAT and assisting BA to conduct the UAT through QA processes, the activities include:
  - Develop and execute test plans
  - Create and document test cases
  - Coordinate users and testers to participate as QA teams
  - Coordinate Defect/Issue tracking, prioritization and resolution
• Establishes metrics to measure deployment of new project or process solutions
• Works with business partners and technical team to define, document, and review business and system requirements to support new projects
• Assists in formulating and defining systems scope and objectives through research and fact finding
• Provide daily support to user, such as handling inquires, assist in identify the root cause of program bugs and participate in the end user training as required
• Identify and document solution risks and potential constraints, solution methods, service level requirements, performance requirements, quality issues etc. to be used during scope evaluation phase
• Communicate and interact with business users to promote the delivered system and review users feedback from time to time.
• Perform other ad-hoc projects and tasks as assigned

Requirements

• Degree or Diploma in Computer Studies or equivalent discipline
• At least 3 years' experience in business/systems analysis experience
• Proficiency in MS Office applications and Chinese Word Processing
• Strong analytical and problem solving skills, and able to meet tight schedule or deadline
• Able to work independently and also as a good team player
• Demonstrated experience working with end users to gather and assess business needs and translate into technical specifications
• Able to handle multiple projects/tasks effectively
• Proven ability with the Microsoft Office Suite of products, Visio and Microsoft Project or other project management software
• Good command of spoken and written English and Chinese including Mandarin

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates.

For interested parties, please apply through our e-recruitment system at http://careers.hongkongairlines.com/930/cw/en/listing/

To understand more of our company and other vacancies, please visit our website at http://www.hkairlines.com.

Free Travel Privilege 

• Employee and his/her family & friends (for single employee) will be benefit from the free and the lowest fare travel arrangement
• All destinations flown by HK Airlines and its partners
• Free tickets, maximum 10-round trip per year
• 2 more round trip free tickets will be granted to the employee who has completed 5-year of continuous service

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. 

Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate. Requests for access to and/or correction of your personal data relating to your application should be sent to us via postal mail at the following address:

Hong Kong Airlines Limited

Human Resources & Administration Department

11/F, One Citygate, 20 Tat Tung Road,

Tung Chung, Lantau, Hong Kong

We may charge a reasonable fee for the processing of any data access request