About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Workforce Scheduler to work within Workforce Management Operations.

You will work closely with relevant stakeholders to effectively manage day-to-day operational rosters to empower our clients to belong and thrive.

• Work with frontline leaders and other relevant stakeholders to support the Service Delivery teams for assigned operational area/s to deploy their workforces
• Identify and appropriately share opportunities for improvement on how we mobile our operational workforce to provide safe, quality, empowering and sustainable services to our clients

Your Key Focus

• Accurately translate master roster/s into efficient, effective and compliant operational rosters
• Work collaboratively to implement the advance shift filling process to achieve coverage of staff vacancies
• Draw together relevant data and insights to accurately report on progress, issues, challenges and opportunities in alignment with governance requirements
• Confidently apply critical thinking and problem-solving approaches to achieve outcomes

What We Look For

• Experience in developing and maintaining staffing rosters
• Strong customer service experience
• Ability to problem solve and analyse conflicts
• High attention to detail, organisational and time management skills
• Experience within the community and / or disability sector

View the position description  here!

We are committed to filling this role quickly, so while applications for this role will close on Sunday 6 April 2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

Please direct enquiries to Lakmi Livera at llivera@scopeaust.org.au.

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.