About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Business Development Manager to work within our Employment Programs division.  

The Business Development Manager will contribute to driving growth by collaborating to expand Scope’s market presence, build strong referral pathway partnerships and attract new business.

They will proactively listen to clients, their support networks (e.g. families) and our people and draw on evidence and best practice approaches to contribute to transforming our client experience to empower our clients to belong, thrive and live their dreams, now and into the future.

In the role of Business Development Manager, you will contribute your expertise to:

• Collaborating to continue to improve the journeys and experiences of clients and their support networks (e.g. families).
• Co-designing and advocating for solutions that improve how we acquire clients; underpinned by safety, quality and sustainability.
• Collaborating to build business development capability across Client Acquisition and Retention and more broadly across Scope.

Your ways of working will be key to your success in this role. You will:

• Operate in a flexible and agile way, with focus on what is most impactful to our clients, our people and Scope.
• Focus on building networks and working collaboratively with internal and external stakeholders to bring clients, their support networks (e.g. families) and our people on the journey.
• Respectfully challenge how Scope expands and sustains its client pipelines and market share; underpinned by evidence and best practice.

Your Key Focus

• Proactively engage with and genuinely listen to clients, their support networks (e.g. families) and our people to inform plans, initiatives, tools and/or solutions to drive growth and expand Scope’s market share.
• Manage others to deliver Client Acquisition and/or Retention services; assuring accuracy, quality and compliance with legal, regulatory and budget requirements.
• Analyse the operating environment and apply commercial acumen and judgment to identify, evaluate and/or advance opportunities to expand business operations, including markets, industries and/or client segments.
• Collaborate to integrate client quality and safeguarding with how we acquire and retain clients. ▪ Collaborate to develop, coordinate and/or implement strategies and initiatives to generate and convert leads, align offerings to market demand and/or grow Scope’s client services.

What We Look For

• A Bachelor (or above) in Business, Marketing and/or or a related field would be advantageous.
• Expertise in sales and/or marketing processes and practices.Demonstrated experience in conducting research and analysis to develop actionable insights to generate and/or convert business development opportunities.
• Demonstrated ability to collaborate and/or negotiate with internal and external stakeholders to deliver outcomes, including stakeholders with diverse communication needs.
• Experience in the disability services sector or similar; or the ability to rapidly adapt to the sector.
• Experience in a not-for-profit organisation/s, or the ability to rapidly adapt to this organisational context.

We are committed to filling this role quickly, so while applications for this role will close on Friday 9 May 2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.