The Library is seeking temporary assistance to provide respectful, welcoming, and helpful customer service and guidance to students, faculty, staff and visitors to the Learning Commons. Positions will work collaboratively with the library, tutoring, support staff and student workers by assisting with front desk and operational duties. Positions must be able to work independently at times, with limited supervision and exercise sound judgment when handling responsibilities.

This is a temporary part-time hourly position. Student hourly positions are not to exceed 20 hours per week. Non-student hourly positions are not to exceed 28 hours per week.    

Assistance needed to cover multiple shifts/days at various campus locations during the following operational hours:

• Monday through Thursday 7:30am - 9:00pm
• Friday 8:00am - 5:00pm
• Saturday and Sunday 8:00am - 3:00pm 

Minimum Qualifications

• Completed high school diploma or GED.
• Experience in an occupational field with similar duties to the work assigned.

Preferred Qualifications

• Completed Associate degree.
• Direct experience working in a library setting or learning commons environment.

Application should include your availability (preferred workdays/time). Application must be submitted online. Incomplete applications may not receive full consideration. 

Applications accepted until position is filled. Student hourly positions are not to exceed 20 hours per week. Non-student hourly positions are not to exceed 28 hours per week.    

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.  All work must be performed in the State of Colorado.

Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.

Note: Prior submission of application materials will not be considered.

General Duties

• Providing respectful, helpful, and welcoming customer service.
• Assisting with supervision of front desk operations on behalf of the supervisor (non-student hourly positions).
• Opening and closing Learning Commons locations as assigned (non-student hourly positions).
• Acting as a lead to override for specific systems and assisting with upper-level processes under supervisor guidance.
• Communicating services, including tutoring, coaching, and library services, to students and other visitors.
• Assisting students with more complicated research questions and providing guidance with technology use (computers, software, and equipment).
• Respecting and maintaining student confidentiality in accordance with FERPA regulations.
• Understanding and adhering to department guidelines, procedures, and the PPCC Student Code of Conduct.
• Maintaining organization and cleanliness of the front desk and department areas.
• Assisting students with use of services, scheduling tutoring appointments and room reservations, computers, copiers, and library book stacks.

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.   

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution.  We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.  Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.