Associate Network Engineer
Job no: 536067
Position type: Staff
Location: Blacksburg, Virginia
Division/Equivalent: Vice President-Info Technology
School/Unit: Telecommunications Auxiliary
Department/Office: 072500-Telecommunications Auxiliary
Categories: Information Systems / Technology
Job Description
The Associate Network Engineer contributes to the installation, configuration, administration, and support of Virginia Tech residential, and campus networks and associated services. Virginia Tech networks utilize multiple vendor routing, switching, and wireless technologies. The campus core and border consist of a sophisticated architecture that serves as the high-speed backbone for network services that meet the operational, academic, social, and research needs of over 38,000 students and 8,000 faculty/staff. The position reports to a Network Engineering and Operations (NEO) manager and works closely with members of NEO and often interacts with other programs within Virginia Tech’s Network Infrastructure and Services (NI&S) and other units of the University. The Associate Network Engineer is expected to:
- Assist in day-to-day operational activities necessary for deployment, maintenance, and management of networking systems and technologies including equipment installation, configuration changes, and software updates.
- Provide excellent customer service and technical support to diagnose, troubleshoot, and resolve network issues including routing, switching, wireless, and other network services.
- Utilize network monitoring applications and tools to monitor network performance and other metrics. Identify inconsistencies in configuration and recommend adjustments or changes as needed.
- Contribute to projects and tasks as directed.
- Investigate, resolve and document security, copyright infringement, and other incidents using incident management applications and other network management tools and applications.
- Expand on relevant skill sets by actively participating in approved professional development opportunities such as training sessions and conferences.
- Participate in a 24/7 on-call rotation.
Required Qualifications
- Bachelor's degree or a combination of education and experience that equates to a bachelor's degree
- Demonstrated experience as a network analyst or network engineer
- Basic knowledge of fundamental LAN/WAN technologies and protocols
- Self-motivated with the ability to work independently under close supervision as well as the ability to work in a team environment
- Working knowledge of network management applications and protocols
- Ability to troubleshoot and diagnose routine problems in areas of proficiency using established procedures, paying close attention to detail, and ability to communicate effectively and professionally with customers.
- Able to work on multiple projects simultaneously with limited resources and short timelines
- Strong listening, verbal, and written communications skills
- Willing and able to learn new technologies and skillsets, to accept increasingly difficult assignments, and to grow professionally
Preferred Qualifications
- Demonstrated domain knowledge of network technologies through one or more of the following certifications: CCNA, JNCIA, or equivalent
Pay Band
4
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
Commensurate with experience
Hours per week
40
Review Date
4/22/2026
Additional Information
Sponsorship is not available for this position.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact IT Human Resources at ithr@vt.edu during regular business hours at least 10 business days prior to the event.
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