Service Supervisor

Job no: 492905
Position type: Staff Full Time - Full Year
Location: Lewiston, ME
Division/Equivalent: VP for Admin & Treasurer
School/Unit: Dining Conferences and Campus Events
Department/Office: Commons
Categories: Service

Apply now

Title: Service Supervisor

$500 Sign-On Bonus Available!

Position Purpose:

Bates Dining, Conferences and Campus Events provides/oversees services for a self-operated student dining program, campus catering, cash dining operations, vending, summer programs, one day programs, major campus events, campus space scheduling and non-student short term housing.  The Service Supervisor position provides front line support to the the student dining component of the operation and assists in other areas as necessary.

This position calls for someone with the demonstrated ability to develop positive relationships with individuals and groups with varying backgrounds, perspectives, education and skills. Ability to work as part of a dynamic management team who embraces communication and inclusiveness is essential to the candidates’ success. Exemplary organizational, time management, negotiation and conflict resolution skills are a must as well as a demonstrated ability to teach others.

Job Duties:

  • Assist in the daily operation and supervision of the front of the house positions in the Commons dining room. 
  • Monitor student access, charge slips, and credit/debit card transactions.
  • Attend to beverage stations.
  • Stock all food items available in the dining room.
  • Stock napkin stations.
  • Rotate table ads.
  • Clean stations in the servery.
  • Clean tables and chairs in the dining room.
  • Train new staff on dining equipment.
  • Assign positions and daily breaks.
  • Ensure the food use policy is maintained.
  • Ensure proper sanitation and safety standards are being followed.
  • Maintain the highest level of customer service at all times.
  • Ensure that sound environmental practices, composting, recycling, waste reduction are maintained.
  • Promote and value diversity and practice two-way communication.
  • Ensure that a high level of awareness of safety is maintained. Report all injuries within 24 hours.

Minimum Qualifications:

Education

  • High School diploma preferred
  • Serve Safe certification preferred

Experience

  • Previous food service experience
  • Previous experience in a collegiate food service environment desired

Skills and Knowledge

  • Commitment to customer service.
  • Demonstrated ability to teach others.
  • Exemplary organizational and time management skills are a must.
  • Ability to multitask.
  • Understands and thrives in a high volume food service environment.
  • Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.

   
 

Benefits:  

Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff.  Bates College adheres to all applicable state and federal equal opportunity laws and regulations.  All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.

About Bates:

Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.

Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.

Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.

Advertised: Eastern Daylight Time
Application close:

Apply now

Back to list Refer a friend