Position Purpose:

Performs general circulation duties, including; supervising student assistants, answering questions, locating materials, and solving problems with scanners, printers, and other standard library machines. Schedule requires evening (4:30 pm – 1:00 am) and weekend shifts. Schedule varies during college breaks. The position is also responsible for the supervision and training of Public Service Student Assistants working at the Circulation and Audio Service Desks on a daily basis.

This position may be considered “Essential Personnel” in the event that:

• An emergency occurs on the Bates campus or in the vicinity that would impact Bates,
• Inclement weather forces the closing of campus
• Or other emergency events deemed appropriate.

Job Duties:

• Responsible for the general operation of the Ladd Library, Circulation and Audio Departments.
• Follows established Circulation procedures. Is responsible for the security of the library building at closing.
• Responsible for the accurate check-out and check-in of library materials. Proficient use of library software is required.
• Answers general questions about the use of the library materials and facilities, assists patrons with research questions in the absence of reference librarians.
• Directs patrons (including: Bates College faculty, staff, students, affiliates, alumni, members of the local community, and patrons from Bowdoin and Colby Colleges, and summer program participants) to materials and facilities contained within the library.
• Assists patrons with use of library catalog, computers, access to electronic resources, printers, microform reader/printers, and audio/video equipment.
• Supervises and trains Public Service Student Assistants working at the Circulation and Audio
  Service Desks on a daily basis.
• Processes reserve materials. Assists with the processing of MaineCat, and library signage.
• Answers and directs phone calls within the library.
• Maintains audio/video equipment, and other standard library machines.
• Assists with maintenance of patron database.
• Handles cash for fines from Courtesy Borrowers, Alumni, and Affiliates.

Minimum Qualifications:

Education

• Bachelor’s degree, or equivalent combination of education and experience working in an academic library is required.

Experience

See education section.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
• The ability to assist library patrons with library catalog searches.
• The ability to teach library skills, and the proper use of library equipment, to student assistants and patrons is required.
• Excellent communication (written, verbal and presentation) skills.
• Strong interpersonal skills with ability to develop and maintain collegial relationships. Must be flexible, collaborative and have a positive attitude.
• Ability to work independently, adapt to change and handle multiple priorities with minimal supervision.

Benefits:  

Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace. *Benefits may be tied to years of service or may be prorated for employees working less than full-time or 12 months.