Commons Associate- On Call

Job no: 493080
Position type: Staff Per Diem
Location: Lewiston, ME
Division/Equivalent: VP for Admin & Treasurer
School/Unit: Dining Conferences and Campus Events
Department/Office: Commons
Categories: Sanitation

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Title: Commons Associate - On Call

Position Purpose:

This position primarily performs front of the house services and building wide janitorial tasks required. This position calls for someone who has an eye for detail, is a thorough cleaner, understands customer service and possesses the ability to work independently. The ability to work well with others from diverse backgrounds and exemplary organizational, communication and time management skills are a must.

Job Duties:

As a vital member of the Dining team, you will be responsible for providing excellent service to the campus community and maintaining a safe, efficient operation.

Guest Service and Operations:

  • Assist Guests directly at all food and beverage stations.
  • Manage transactions by accurately operating the cash register.
  • Ensure stock levels are maintained by restocking food, beverages, and supplies in all serving and cereal areas.
  • Support operational needs by assisting with room setups, furniture arrangements, and general tasks.
  • Respond to evolving needs by assisting in other areas of the operation when required.

Teamwork and Professionalism:

  • Maintain the highest level of customer service at all times.
  • Promote a positive and inclusive work environment through clear, two-way communication and a respect for diversity.
  • Develop and maintain strong working relationships with colleagues across the Dining department and the broader institution.
  • Attend monthly Dining, Conferences, and Campus Events town meetings, as well as monthly sector meetings.
  • Assists in other areas of the operation as needed and performs all other duties as assigned.
  • Ensure adherence to sound environmental practices, including composting, recycling, and waste reduction. 
  • Maintain a high level of safety awareness and ensure all injuries are reported within 24 hours.

Minimum Qualifications:

Education

High school diploma or equivalent experience required.

Experience

Previous experience in a food service operation desired.

Skills and Knowledge

  • Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
  • Ability to establish rapport quickly with faculty, students, staff and outside clients staying composed and friendly. 
  • Commitment to customer service. 
  • Exemplary organizational and time management skills are a must. 
  • Ability to multi-task. 
  • Understand and thrives in a high volume food service environment. 
 

Benefits: Bates College offers competitive salaries, access to library and athletic facilities, and a supportive, collegial environment in a drug- and smoke-free workplace.   

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff.  Bates College adheres to all applicable state and federal equal opportunity laws and regulations.  All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.

About Bates:

Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.

Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.

Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.

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