Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function

The incumbent must have: effective and developed skills in clerical duties including thorough knowledge of office methods, procedures, and practices; the verbal and written ability to present and communicate standard information and reports with a sound foundation in English grammar, spelling, and punctuation; the ability to work independently in executing assigned office projects; a demonstrated ability to understand, interpret, and communicate procedures, policies, information, ideas, and instructions; experience articulating clearly the policies and projects of the office with students, faculty, and support staff across the campus departments and offices; the ability to perform business math, analyze financial and budgetary data, and make accurate projections that require some inference; experience working in higher education; knowledge of faculty and staff personnel policies; the ability to handle interpersonal interactions at all levels when handling highly sensitive situations; the ability to coordinate multiple work assignments and apply office policies to exceed established deadlines; strong organizational and customer service skills; the ability to independently coordinate meetings, events, workshops, and trainings; and experience using Microsoft Office applications, including Word, Excel, Powerpoint, and a broad range of technology. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including criminal records check) must be completed satisfactorily before any candidate can be offered a position with Cal State LA. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Cal State LA employees who may apply for this position.

A bachelor’s degree from an accredited four-year college or university; basic knowledge of university infrastructure policies and procedures; advising center experience; familiarity with GET system and with policies and procedures related to advising and undergraduate curriculum.