• Lead and mentor a team of Chaplaincy Managers, ensuring the highest quality spiritual care for clients, residents, tenants, staff, and volunteers
• Play a key role in the development of Chaplaincy Strategic Business plans and support the development of operational projects
• This role is fulltime based at Norwest offering hybrid work options

About the role:

The Head of Operations is responsible for providing professional leadership and mentorship to the BaptistCare Chaplaincy Managers, ensuring that exceptional spiritual care is delivered to clients, residents, tenants, staff, and volunteers in alignment with BaptistCare's Purpose and Values. This role also encompasses achieving robust operational and financial outcomes.

Baptist Care empowers staff by offering flexible work hours, a supportive team, training opportunities and financial benefits including salary packaging and stability working for an industry leading provider.

The successful applicant will have:

Essential Qualifications & Experience:

• Relevant qualifications in chaplaincy, theology or other relevant discipline
• Demonstrated experience in a senior management role for a period of at least 5 years.
• Current driver’s license
• WWCC and NDIS check (or willing to get one)

Essential Competencies:

• Highly developed interpersonal skills
• Ability to demonstrate an authentic Christian commitment and provide leadership in articulating BaptistCare Purpose and Values in management practices.
• Demonstrated superior leadership, interpersonal and team management skills
• Demonstrated ability to effectively implement significant change at an organisational level, and to develop a positive and effective team through the change process.
• Highly developed problem solving, decision making and negotiation skills. 
• High level written and verbal communication skills
• Ability to lead/oversee projects and to manage all quality and risk within the projects
• Developing innovative means of delivering services within best practice approach

If you would like to be considered for the role, click “Apply” and please provide the following:

• A cover letter addressing ALL the listed essential qualifications, experience, and competencies
• Updated Resume

About Us:

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including police background check via our online police check system, Working with Children Check, and NDIS check as applicable.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.