Area Manager - Home Care
Job no: 497173
Work type: Permanent Full-Time
Location: Various locations
Categories: Management
At BaptistCare, we are passionate about supporting older individuals to live well and independently in the comfort of their own homes. If you are driven by compassion, empathy, and a desire to make a tangible difference, then read on.
YOUR ROLE
As an Area Manager you will support the team to deliver high quality care and services that optimise the health and wellbeing of our clients, driving good outcomes to support their independence to remain living at home. Your leadership will drive a culture of best practice, innovation and continuous improvement. Your role will encompass all aspects of Leadership, Business Management, Financial Sustainability, Continuous Quality Improvement, Networking/Stakeholder Management & Work Health & Safety. Above all, you will be a natural at delivering an exceptional customer service experience.
YOUR TEAM
We believe in discovering what’s possible in peoples’ lives and empowering them to live well. Our unique Well-Living approach to care enables our clients to live their best possible lives at home, where they’re surrounded by the people, community and memories they love most. Together as a team we help people feel loved, valued and respected.
Some key responsibilities as below, but not limited to;
- Promoting a positive team culture in which all staff feel valued and respected
- Leading by example to create a team with a strong sense of purpose and value
- Supporting all staff within the team through regular team meetings and monthly supervisions at all levels, ensuring all team members are kept informed and up to date with changes.
- Optimising team performance through effective workforce planning, development and management
- Working collaboratively with team members, actively seeking input and feedback
- Ensuring team members have clarity of their roles, responsibilities and expectations
- Fostering a positive workplace culture where team members are able to openly generate ideas, raise issues and provide feedback
- Supporting change through positive leadership and role modelling
- Driving improvements in staff satisfaction and eNPS through the review of staff satisfaction survey results and feedback
- Identifying and supporting succession planning opportunities
- Role modelling the values of BaptistCare to the team
What we need from you
- Tertiary qualifications in management, health care or equivalent qualification
- Minimum 5 years experience in community, disability or aged care management or related program
- Comprehensive understanding of the Strengthened Aged Care Quality Standards
- Comprehensive knowledge of the legislative and regulatory requirements governing Home Services
- Current drivers licence
- Post graduate qualifications in Business Management is highly desirable, but not essential.
About us
BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the center of all we do.
The benefits are endless when you join BaptistCare
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.
Have more questions? For a confidential discussion about career opportunities, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Advertised: W. Australia Standard Time
Application close: W. Australia Standard Time
Apply now