• This is a rare opportunity to join BaptistCare in a newly created role
• Based in Norwest | Hybrid Options 3 x days WFH 
• Permanent Full Time Opportunity
• Increase your take home pay with Salary Packaging (conditions apply)

About your new role: 

We are excited for this newly created role for a Senior Sales Administrator in our Retirement Living team. As a Senior Sales Administrator, you will play a crucial role in supporting the Retirement Living team by providing efficient administrative support. You will work collaboratively in a dynamic environment, ensuring exceptional customer service and maintaining high standards in sales compliance and data management.

Duties: not limited to 

• Manage sales compliance, data governance, and reporting.
• Implement the induction of new acquisitions into our contracts and legal frameworks.
• Manage email and telephone inquiries, addressing requests for information from residents, families, and solicitors
• Coordinate the Retirement Village centralised contracts management processes.
• Assist in identifying new opportunities to improve procedures for resident entry and exit.
• Support the Sales Administration Lead in various tasks, including fee increases and contract management.
• Oversee daily accounts transactions and prepare financial reports.
• Assist with the archiving of records and preparation of managerial reports.
• Ensure compliance with contracts and the Retirement Living Act.

Skills and Experience:

Essential

• 5 years + of experience in office administration in a medium to large sized organisation.
• Strong organisational skills and ability to meet deadlines.
• Strong customer service skills and ability to handle sensitive inquiries with tact and discretion.
• Excellent interpersonal and communication skills.
• Ability to work both independently and as part of a team.
• Proficiency in MS Office Suite, particularly Word and Excel

Desirable 

• Certificate or Diploma in Business Administration
• Excellent numeracy skills and experience with banking and reconciliations.
• Experience in a similar role within the retirement living sector
• Familiarity with relevant compliance frameworks and legislation

Why Join BaptistCare:

• Hybrid Work Options: Enjoy the flexibility of hybrid work arrangements to support a healthy work life balance. Work two days at the Office and three days from home. 
• Commitment to Compassionate Care: Be part of an organisation that is dedicated to providing compassionate care and support to the community.
• Positive Work Environment: Join a team that values respect, integrity, and excellence.
• Professional Growth: Opportunities for professional development and career advancement.
• Supportive Culture: Work in a supportive and collaborative environment.
• Meaningful Impact: Make a meaningful difference in the lives of those we serve.

About Us:

Baptistcare supports thousands of people across 90 locations in NSW, WA and the ACT. From humble beginnings in 1944, Baptistcare has grown into one of the nation's most respected care and community services providers.

We are a faith based, not for profit organisation that cares for families, communities and individuals. You may know us for our aged care services – we also give to the community through community service programs including domestic violence prevention initiatives non interest loans to those in need.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for the role, click “Apply” and please provide the following:

• Updated Resume
• Cover Letter

Conditions of Employment

• 2 x Reference Checks
• National Police Clearance
• Pre Employment Medical 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any BaptistCare employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.