Open up the world to those who want to see.  whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Hello, Hej, 你好, Salut!

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel! 

This role is to cover our AU travel partners, meaning the working hours will be aligned with Brisbane. The shifts throughout the year will be Monday to Friday either: 10.30am - 7.30pm or 11.30am - 8.30pm. There will also be some Saturdays on a roster 9am - 5.30pm (usually around 1 per month, swapped out with one weekday)

About the role. Mō te Tūranga

• Consulting & selling amazing travel experiences to our customers
• Service phone, email & chat enquiry within minimum standards
• Attend regular training sessions for all aspects of the role – systems, air, land including updates from supplier
• Work within a team to achieve sales targets and incentives 
• Build and maintain strong relationships with agents and APM's 

About you. mo koe

• You will have a background in Wholesale or Retail Travel Booking or another department within Flight Centre 
• You will have a demonstrated ability to hit targets 
• Ability to build and maintain relationships 
• Exceptional customer service 

Some of our benefits. Ngā mea e tukuna ana e mātou

• • Tick destinations off your bucket list with our discounts on travel and accommodation 
  • Employee Share Scheme through Equate Plus 
  • Access to in-house financial and health services
  • Receive ongoing training and professional development  
  • Hybrid working model 
  • Preference for internal progression through Brightness of Future
  • Global career opportunities in a network of brands and businesses at your fingertips  
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs 
  • Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)  
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun!  

   

  We value you... 

  Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.  

   

  Who we are... 

  Since our beginning, our vision has always been to open up the world for those who want to see. 

  As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).  

  We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. 

  We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. 

  Irreverence. Ownership. Egalitarianism

#LI-NL1 #FCB #LI-Hybrid