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• Women's and Children's Health Network, Finance Division, Improvement and Sustainability Unit, North Adelaide (5006)
• Classification - ASO2 - Administrative Services Officer L2 - $57,842 to $62,221 pro rata
• Part Time (0.6 FTE, 3 days per week) - Term Contract (Temporary up to 30 Jun 2025)

About the Opportunity

We currently have an exciting opportunity to join the Finance team as an Administrative Officer, where you will be responsible for:

• Providing an accurate, timely and professional response to patients, visitors and staff, both face to face and over the phone, always with a customer service focus.
• Working collaboratively with other health staff across various professional backgrounds, to ensure business needs are satisfied and delivered effectively and efficiently throughout the WCHN.
• Answering incoming telephone calls dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed appropriately.
• Maintains collection, maintenance, tracking and return of the patient medical record and associated documents in a timely manner.

About You

To be successful in this role, you will have the ability to:

• Effective communication skills and ability to work with empathy, a diverse range of people, display courteous/polite manner, express a genuine willingness to help patients, staff, relatives and general public.
• Sound working knowledge of office and administrative procedures and systems, including, competent keyboard and data entry skills.
• Ability to work independently, as part of team and to function in and promote a multi-disciplinary team approach.
• Experience in providing a confidential administrative support service.
• Demonstrated experience in working under pressure to set priorities, work to deadlines and perform all duties effectively with a high level of accuracy, with limited supervision.

What WCHN Can Offer You

• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

You may be eligible for financial support if you are considering relocating from interstate or overseas.  Please speak to the enquiries person of the role on offer to find out more.

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia.  We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities?  Click Here to discover how you can Realise you Potential and join one of the many teams at the Women’s and Children’s Network to make positive change in our community.

Stay connected with our Network!  Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries

Fiona Clarke; Director Improvement and Sustainability; 81616449; Fiona.Clarke@sa.gov.au

Application Closing Date: 22/5/2024 – 11:55pm

Useful Links

ASO2 - Administrative Officer - Role Description.pdf