About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Reporting to the Administration Supervisor, this is a 12-month fixed-term, on-site role based in Shepparton. You’ll be the friendly and reliable first point of contact for our customers, supporting day-to-day operations by responding to enquiries, coordinating with internal teams and external stakeholders, and keeping things running smoothly behind the scenes.

You’ll engage with customers via phone, email, and in person, helping resolve queries and delivering a positive, professional experience every time.

Key responsibilities include:

• Managing incoming enquiries via phone, email, and face-to-face
• Liaising with councils, internal teams, and other stakeholders
• Processing work orders and reviewing invoices
• Completing data entry and general administrative tasks

About You

You’re organised, approachable, and enjoy working in a role where no two days are the same. You take pride in delivering great service and can juggle multiple tasks with ease.

What we’re looking for:

• Experience in customer service and/or administration
• Strong verbal and written communication skills
• Well-developed organisational skills with the ability to prioritise
• Tech-savvy, with experience using Microsoft Word and Outlook and the ability to quickly learn new systems

What’s in it for you:

• A close-knit team – Join a supportive crew backed by a broader network of experienced colleagues who are always ready to lend a hand.
• Make a real impact – Be part of a team that contributes meaningfully to your local community.
• Competitive salary package – Enjoy a generous and rewarding remuneration.
• Join a high-growth, ASX 100-listed business – Be part of a company with big goals and the momentum to match.
• Employee share program – Share in the success you help create.
• Great staff benefits – Including novated leasing, salary sacrificing on work-related expenses, discounted private health insurance, and more.
• Ongoing training – We’ll support your continued learning every step of the way.

Our Process:

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

• We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
• If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.
  Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together

#LI-LG1