About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

The Collections Team Leader is responsible for leading a team of credit collection officers to maximise the collection of cash and minimise aged debt for Cleanaway. This role oversees daily collections activity, develops team capability, and ensures processes align with company and customer requirements.

You will coach and guide the team to achieve KPIs, reduce DSO and aged debt, and implement targeted collection strategies to improve outcomes. The role also involves stakeholder engagement, performance reporting, and managing initiatives to optimise resources and deliver strong results whilst providing first class customer service.

About You

• Proven Team Leader experience in collections or accounts receivable
• Strong knowledge of debt collection fundamentals and high-volume environments
• Experience with collection process in the commercial sector, along with experience in executing collection strategies and using technologies
• Advanced stakeholder engagement skills and customer service orientation
• Strong reporting capability, analytical skills and intermediate to advanced Excel skills
• High attention to detail and ability to manage competing priorities

If you’re a results-driven leader who thrives in a fast-paced collections environment, we’d love to hear from you.

Why join Cleanaway? 

• Competitive salary package
• Flexible working arrangements
• Career opportunities in a high growth, Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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