The PCHS (Pepperdine College of Health Science) Admission Counselor reports to the Assistant Dean of Enrollment Management and assists in all aspects of recruitment and admissions for PCHS academic programs. As an in-person admissions counselor, the counselor will support the recruiting and admissions infrastructure for all PCHS programs across different work streams.
Responsibilities include: systems and programmatic admissions cycle support; funnel dashboard and reporting maintenance; prospect outreach; application gathering; conducting information sessions; and, representing PCHS at college fairs, conferences, campus programs, or any virtual recruiting events. The counselor will use NursingCAS, CSDCAS, CASPA, Slate, SalesForce, and various Pipeline and Admissions tracking Excel tools to manage and track admissions data.
The PCHS Admission Counselor supports recruiting efforts focused on undergraduate and graduate PCHS programs, including application review and initial decision, and representing PCHS and Pepperdine at high schools, community colleges, college fairs, conferences, campus programs, or any other recruiting events
Duties
- Provide comprehensive support for prospects (undergraduate, graduate, and transfers) by making calls, emailing, mailing, and face to face contact.
- Provide preadmission advising to prospective students and families, including guidance on admissions requirements, academic programs, student life, spiritual life, and the application process; conduct preliminary transcript and academic record reviews to assess coursework, prerequisites, transfer credit, and program eligibility.
- Monitor applicant activity throughout the funnel to increase completion and yield conversions.
- Provide administrative support for the admissions process including communication with applicants for the completion of their admissions file and solves outstanding issues.
- Assist in arranging admissions interviews as warranted.
- Evaluate submitted documents to ensure the applicant meets all admission requirements for rendering a decision: As an evaluator, the counselor will be required to add/update submitted transcripts, test scores, degree audit report (DAR), and other admission documentation to appropriate systems (NursingCAS, CASPA, CSDCAS, Slate, SalesForce, PeopleSoft, Etrieve, etc.) to ensure accurate and timely processing.
- Collaborate and consistently communicate with enrollment partners (Student Financial Services, Registrar, Student Services, , etc.), faculty and other stakeholders, and program committees throughout the admissions process to ensure seamless enrollment and positive experience.
- Maintain the various programs' admissions cycles and related admissions systems adaptations, in coordination with the Assistant Dean of Enrollment Management.
- Deliver presentations to prospective students at information sessions, one-on-one sessions, provide campus tours, and the like. Attend and support related recruiting events and fairs as appropriate.
- Monitor PCHS website to ensure accurate information regarding recruiting events, application deadlines, admissions requirements and resources, and new program details as needed.
- Perform other duties as assigned.
- Uphold University mission through work performed.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required:
- Bachelor's degree.
- Detail-oriented and result-driven with strong organizational, interpersonal, and oral/written communication skills.
- Customer service oriented and a team-player.
- Exhibits a strong ability to plan and prioritize.
- Strong proficiency in Microsoft Word, Excel, Power Point, Google Workspace, and familiarity with imaging systems.
- Able to quickly assimilate new software, commercial databases, portals, and web sites.
Preferred:
- 2+ years of proven track record in higher education admission, recruitment, administration, and student systems.
- Proven track-record showing ability to work under pressure in education administration or recruitment environment.
- Proficiency in PeopleSoft, SalesForce, document imaging systems, Google Workspace, and Liaison CAS products.
This is a Regular, Nonexempt, 40 hour per week position.
Expected Pay Range: $25.00 - $28.00 per hour
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.
Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.
Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.
Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.