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Senior Specialist, User Experience & Front End Developer London
Digital development specialist responsible for the design, build, and testing of the user experience part of digital applications.
Team Leader, Customer Service (FTC) Leeds
As part of our Customer Service team, you would be responsible for leading, coaching and managing a team of Customer Service Front Line Associates.  You will also be responsible for the operational and regulatory compliance of your team.
Senior Manager, Commercial Strategy London
• Create value for the organisation and its customers through the design and implementation of a range of key strategic commercial projects • Lead strategic initiatives into market as the accountable business owner
Graduate, Credit Risk Operations Leeds
A graduate role designed to develop the key analytical, stakeholder management and operational skills needed to excel in the Credit & Collections function – the role holder will be responsible for undertaking a range of tasks including but not limited to: analysing performance data, leading and supporting business transformation activity, identifying and preventing risks and leading operational or project teams
Specialist, Site Reliability Engineer Leeds
The role of SRE’s is to support the operation of applications and infrastructure running in the live environment. They are responsible for the performance, availability, efficiency, monitoring, emergency response, change management and capacity planning of all future and existing production systems.
Graduate, Credit Risk Analytics London
A graduate role designed to develop the key analytical skills needed to excel in a modelling or strategy development team – the role holder will be responsible for undertaking a range of analytical tasks including but not limited to: analysing performance data, identifying and communicating data trends to senior managers, developing and implementing statistical models and developing new credit risk strategies to optimise business performance.
Specialist, Change Delivery London
The ‘Digital Change Delivery Manager’ roles will lead and support for the business on delivering and embedding change initiatives from the Own Brands strategic change roadmap across Cards and Loans. The role-holder will play a key integration role with peers in the wider Cards and Loans operations and change teams whilst the Change Delivery team as a whole is the main conduit between the Own Brands business and NewDay’s various change functions (spanning PMs, BAs and Digital Developers). The role will deliver initiatives that drive the business plan and so is key to Own Brands hitting its budget. The role will also lead on process improvement and cost control across Own Brands change.
Specialist, Real Time Analysis Leeds
Working as an integral part of the Operational Support team, the role holder is accountable for the delivery of contractual service levels within our contact centre environments, delivering a best in class service for our customers. Providing real-time insight into capacity management, and taking tactical remedial action where necessary, the role holder is responsible for partnering senior operational leadership in making informed decisions to drive the effective and efficient delivery of our inbound contact strategy.
Specialist, Non Functional Test Engineering Lead London
NewDay has been undergoing a significant transformation over the past 2 years and will continue on that trajectory for the foreseeable future in order to establish itself as a leading market player. One of the biggest challenges within any organisation is the ability to change quickly, efficiently and safely. The “Non Functional Engineer (NFE)” role is key to the success of the transformation. Responsibilities include developing, implementing, executing complex automated Non Functional tests, in addition to leading the wider Non Functional team to deliver Performance, Stress, Soak Failover Security (SAST & DAST) Accessibility and Penetration test co-ordination.
Specialist, Security Access Leeds
Administration and management of user accounts to protect the security of NewDay, by ensuring full compliance with established security and audit requirements, through proactive User Security management. This includes designing and improving access control processes and leveraging existing and new technologies to support the user access management Managing compliance reporting requirements for the Secuirty Administration team including, contributing to executive reporting, monitoring and tracking improvement plans and critical dates for both operational and project activities.
Specialist, CRM London
The successful candidate will be responsible for driving the Co-Brands CRM strategy to achieve Commercial objectives. You will devise strategies to convert, engage and retail customers and be responsible for the design and delivery of all existing customer CRM communications.
Manager, Partnerships Marketing London
The primary role purpose is to grow co-brand cardholder engagement by delivering against marketing and retailer strategies. The successful candidate will develop strong relationships and work proactively with identified stakeholders to achieve business targets through new and existing marketing activities. Fostering strong relationships is key to this role. You will own the relationships with our Partners’ Marketing Teams, working collaboratively and efficiently to develop and execute strong cardholder marketing plans The Retail Marketing Manager will also own a number of key internal relationships, in particular Client Management, Retail Engagement and the wider Marketing Team.
Senior Manager, Commercial Development Implementation London
Responsible for the technical and operational delivery and governance adherence of NewDay’s new partnership programmes across all credit products.
Manager, Co Brand Partnership Campaign London
To drive new customer growth and media spend efficiency through our co brand partner by optimising strategy via specific campaigns and initiatives. To implement and test optimisations, identifying conversion pain points, impact assess new opportunities and ensuring risks are identified and controls are put in place in collaboration with the co brand partner.
Senior Manager, Operations Planning Leeds
Reporting to the Head of Operations Support, the role holder is accountable for the delivery of operational SLA’s and both the contact centres and back office functions within CSSD, incorporating control and governance of resources, performance optimisation and fact based data, analysis and insight for senior management team to enable decision making. The role holder will lead a multifunctional team of SME’s across Planning, Scheduling and Realtime focused on driving performance and operational effectiveness and identify opportunities to enhance the service provided. The role holder will have accountability for operational processes and data governance across the enabling team, aligning inputs/outputs to ensure consistency and accuracy between other internal teams such as People, IT etc.
Specialist, Cost Reporting Leeds
An opportunity to work for a fast-growing, innovative specialty finance company, this is a role ideally suited to a candidate looking to work and develop in a dynamic environment with involvement in many different areas of Financial Control with multiple stakeholders in finance and commercial teams across the business
Specialist, Compensation & Benefits London
To own and manage the Employee Benefits offer and approach at NewDay, bringing in innovative ideas to help engage and motivate existing colleagues and attract new candidates. To support the Reward agenda at NewDay through job evaluation, benchmarking and predictive analysis.
Senior Specialist, Lead Developer London
Digital development specialist responsible for the design, build, and testing of enterprise-level digital applications, including integration with 3rd party applications.
Senior Specialist, Lead Developer (Mobile) London
Mobile digital development specialist (iOS or Android) responsible for the design, build, and testing of enterprise-level mobile digital applications, including integration with API technologies.
Senior Specialist, Mobile Developer London
Mobile digital development specialist (iOS or Android) responsible for the design, build, and testing of enterprise-level mobile digital applications, including integration with API technologies.

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