Careers

Expression of interest

Loading...

Current opportunities

Position Location Closes
Specialist, Channel Campaign Monitoring (Contract) London
To be considered for the 3 month Channel Monitoring Specialist contract role, you must have experience monitoring marketing campaign activity preferably for a payments business or similar in the UK market.
Specialist, Digital CRM London
Role Purpose This role sits within NewDay’s central marketing team and reports to the Senior Digital CRM Manager. The role holder is accountable for the planning, creation, testing and execution of multi-channel digital campaigns (always on and trigger). This involves working across both the Own and Co Brand business units and areas (Acquisition, ECM, eServicing) to deliver the teams commercial objectives.
Specialist, Change, Incident and Process Improvement Leeds
As part of our Collections Strategy team, the candidate will have responsibilty for owning, initiating, supporting and managing strategic changes, process improvements and incident management both internally and with our Suppliers. They are key to supporting our business objectives ensuring that we deliver on our objectives through efficiency and effectiveness and deployment of Lean principles through our processes and customer journey. The candidate will engage with cross functional teams in Collections, Customer Services, Risk, IT, Training, Legal and Business Transformation to ensure that business and functional objectives are delivered on time, within budget and within regulation. They will require a detailed understanding of First Vision and how it operates within NewDay environment including detailed understanding of Collections processes. A high standard of professionalism is key to the role as there is a requirement present and engage with senior management on a regular basis.
Senior Manager, Collections, Change and Improvement Leeds
As part of our Collections Strategy team in Collections Operations, this role would be responsible for managing changes, process improvements and Incidents both internally and with our Suppliers. The person will be a collections SME (subject matter expert) and would be key to supporting business objectives ensuring that the Collections Operations delivers efficiently and effectively on its commitments through deployment of operational excellence principles through our processes and customer journey. The individual will engage with cross functional teams in Collections, Customer Services, Risk, IT, Training, Legal and Business Transformation to ensure that business and functional objectives are delivered on time and within budget. The core skills for this role will include in-depth understanding collections operational strategies, processes, and technology e.g. First Vision, CACS, or other collections management systems
Specialist, Testing London
NewDay has been undergoing a significant transformation over the past 2 years and will continue on that trajectory for the foreseeable future in order to establish itself as a leading market player. One of the biggest challenges within any organisation is the ability to change quickly, efficiently and safely. The business transformation team exists in order to help the business achieve these 3 objectives.
Specialist, Database Administrator Leeds
This role is to provide database admin support for the whole of the NewDay database estate. This covers SQL Server and Oracle databases across Windows/Linux and Azure platforms. The role includes : Day to day administration of a working database environment Provision of a “fit for purpose” strategy for future database work at NewDay Providing a secure and reliable infrastructure
Manager, Settlements Leeds
• Lead 4 Settlement Analysts and 1 Team Leader • Ensure all disbursements are processed in accordance with defined processes and controls • Manage the team to ensure deliverables are consistently delivered • Maintain a robust Risk and Control Register for Settlements and Banking functions •Banking administration SME
Senior Specialist, Network Security Leeds
Delivery of Security Operations activities and day to day management of respective operational 3rd party activities (e.g. Network & SOC providers), responding to events and incidents and monitoring and reporting on the operational security status across all of NewDay’s networks, IT infrastructure and endpoints. Including responding to escalations from vendors and security incident resolution. Develop, deploy and maintain compliance monitoring against appropriate policies & standards, ensuring the effectiveness of security controls to protect NewDay and align with requirements of internal security policies, applicable legislation, regulations and industry standards (including PCI DSS). Delivery of appropriate network security controls to business and IT projects as a required to ensure new services are deployed effectively into operation.
Senior Specialist, Information Security Leeds
Primary contributor to the design, implementation and maintenance of NewDay’s Information Security Management System, and associated policies, procedures and training material to ensure that information and technology risks are effectively managed, in line with business objectives, strategy and risk appetite. Continuously improve information security controls and awareness in the business, adapting as new security threats emerge and the overall threat landscape evolves, in order to reduce risk of financial and non-financial losses to the business.
Senior Manager, Collections & Recoveries Strategy Leeds
Driving the maximisation of customer contact rates to deliver financial commitments and improve collections effectiveness. Develop new contact strategies, aligned to customer circumstances, providing best support to customers in financial difficulties. Lead the development and effectiveness monitoring of collections strategies across all NewDay products and portfolios. This role is central to the success of the collections and recoveries function and will lead strategic decision making regarding collections communication tools and operational strategies.
Senior Manager, Supplier Performance Leeds
Responsible and accountable for P&L performance of the Own Brands collections through the proactive management of a strategic third party supplier Responsible for ensuring all contractual service levels and performance KPI's are delivered on a consistent basis Responsible for oversight of effectiveness and efficiency levels of strategic supplier ensuring idle and wrap time are minimised whilst increasing talk time and collection metrics Ensure delivery of agreed quality assurance targets including call monitoring, process confirmation and conduct outcome testing evidencing fair outcomes for customers are being delivered Maintain oversight of resourcing, recruitment and attrition levels ensuring supplier is operating to plan based on forecast demand levels Monitor and oversee level of customer complaints, performing root cause analysis to identify key themes and initiatives to reduce complaints for NewDay. Ensure operational risks are identified, impact assessed and corrective action plans are in place to reduce the likelihood or impact of risks occurring Review Key Control Testing scores and output, identifying areas to improve the control environment across the third party strategic supplier Monitor costs versus plan and explore opportunities working with the strategic supplier to drive efficiencies with a view to reducing cost Collaboratively work with the strategic supplier to identify and implement strategy and process improvements ensuring appropriate governance processes are followed to track impact and benefits for NewDay This role can be based in Leeds or London with travel to Basildon a requirement and a strong onsite present at the suppliers operation, typically 2-3 days a week.
Head of Conduct and Operational Risk London
The Head of Conduct and Operational Risk role sits in the first line and has responsibility for leading the development, implementation and embedding of an operational and conduct risk framework across NewDay and its suppliers. The role holder will support the Commercial and Operations business units to ensure that conduct and operational risk is managed effectively at business unit level and provide thought leadership and direction with regards to regulatory compliance, customer outcomes and NewDay’s Manifesto and Values.
Head of Cash and Liquidity Management London
The role holder will lead the cash and liquidity management team to ensure that NewDay always has sufficient cash and liquidity to fund its receivables and operations on a daily basis.
Specialist, Digital Developer London
Digital development specialist responsible for the low-level design, build, and testing of enterprise-level digital systems, including integration with third-party systems through standardised APIs.
Specialist, Securitisation Reporting London
Provide mid-level support within the Treasury group by taking responsiblity for the preparation of external Securitisation Reporting deliverables and the associated calculations and bookkeeping in accordance with legal documentation
Senior Specialist, Business Information Security Consulting Leeds
The Senior Specialist, Business Information Security Consulting is critical to the success of the NewDay business by leading the proactive deployment of the NewDay information security programme and acting as the business partner for the business leaders (SLT) and their teams to; • Ensure the security NewDay security policy is operationally deployed and appropriate controls are in place to support their business processes and the data they operationally use • Support business leaders to identify Information Security and Technology Risks and provide guidance on the appropriate risk treatment plans and controls to manage these risks. • Provide proactive consulting to product development and business change programmes.
Specialist, Marketing Analytics Leeds
NewDay are looking for a new team member within Marketing, to support Campaign Delivery in the definition, implementation, delivery, monitoring and optimisation of the customer journey for Own Branded and Co-Branded accounts. As a Specialist, Marketing Analytics, you will have knowledge of, and prior experience using SAS and analytical techniques to improve and optimise strategy.
Senior Specialist, Tax London
This individual will assist in the provision and delivery of high quality tax advice and reporting for the Group, reporting to the Head of Tax. The role will be broad in nature covering all taxes but with a willingness to focus either on corporate taxes or VAT.
Head of Financial Control Framework Leeds
• Maintain and manage a robust and scalable internal control framework across finance in a high growth environment by designing, implementing and overseeing control effectiveness and risk remediation across all finance areas. • Tracking and reporting of IA points for all business areas • Champion continuous process improvement whilst maintaining a strong control framework
Senior Specialist, Decision Analytics London
To work as part of a small, highly skilled team to drive improved decisions across the business supporting big changes within NewDay. Initiatives will span the full customer lifecycle: -New business targeting, primarily direct mail and propensity models -New business acquisition, development of new products and distribution channels -Customer management and Affordability -Collections and Recoveries

More Jobs 2

Already Applied?

Update your details, view your application and progress >> Login

Search

Filter results

Work type

Locations

Categories