Careers

Expression of interest

Loading...

Current opportunities

Position Location Closes
Specialist, Service Developer London
We’re NewDay. We provide credit to millions of people through our portfolio of credit cards, and through partnerships with brands like Amazon and House of Fraser. We’re looking for exceptional developers to be part of our digital transformation. We’re transforming the way we engage with and serve our customers using innovative and progressive digital solutions.  To shake up our industry we need the best talent out there.  Your ideas will have a real impact on our transformation, and our customers’ day-to-day lives. You'll be responsible for the design, build, and testing of enterprise-level digital applications, including integration with 3rd party applications.
Senior Manager, Commercial Development London
Role Purpose Responsible for developing Commercial Development activities including market research, competitor analysis, managing commercial relationships and BD prospecting
Specialist, Provisioning & Forecasting London
To produce provisioning and Impairments forecast numbers for existing NewDay cards portfolio and proposed products suits, drawing on expertise from the team and working closely with Finance and other Stakeholders in the team as part of a small but highly skilled team. To produce impairment forecast numbers in accordance to policies and procedures for existing products which allows for efficient reporting and good and timely management decisions. That feed into the quarterly forecasts and the budgeting process at the year end.
Senior Manager CU Co-brands implementation (contract) London
1.Lead the delivery of the Cobrands API project including design, build, test, production and live proving 2. complete the delivery of Cobrands NewPay projectdesign, build, test, production and live proving 3.Successfully plan and deliver a BAU release schedule for the Cobrands business 4.Provide SME support into new product launches and retailer enhancements. 5. Drive the Credit and Collections VCP workstreams including any proof of concepts, trade level data
Analyst, Settlements Reviewer Leeds
Role Purpose: To ensure self and team process financial data and documentation to a high standard of accuracy & timeliness. Suggest and implement continuous process improvements in the end-to-end Settlements process Assist with operational cash management and banking administration
Team Leader, Customer Care & Back Office Leeds
Role Purpose At NewDay, our customers are at the heart of everything we do and the purpose of this role is to manage and lead the customer care team, promoting right customer outomes.  Which includes leading and delivering coaching and development, 1-2-1’s, KPI’s and first line oversight. The team is multifunctional, handling calls, customer correspondence and administration tasks. Dealing and with our specialist customer population safeguarding their treatment in line with our processes and procedures. Managing and overseeing all inbound workloads ensuring we are adhering and delivering to our SLA’s, whilst supporting with capacity planning. This department is currently going through a transformation programme and now is a great time to join the team, where you will be able to help influence and shape the future direction of the department.
Specialist, Digital Product Owner London
Role Purpose The role holder will report directly to the Senior Digital Product Manager for Co-Brands. The Product and Digital team are responsible for Product Management, Proposition Development, Existing Customer Management and Digital Programmes for the Co-Brand Portfolios (covering Amazon, Thomson,  Arcadia, Debenhams, House of Fraser, Laura Ashley and new Partner Retailers).  The role holder will be responsible for the on-time delivery of 2 key strategic digital products. Supported by a scrum team, the Digital Product Owner will be focused on leading, planning and executing digital changes. These changes result in closer digital integration for both new and existing partners, which will ultimately lead to us welcoming more customers.  Risk, control and governance will form a key part of the role holders focus, as they ensure that delivery occurs in a controlled and structured way.  In addition to delivery, the role holder will own the development roadmap as ongoing optimisation of the digital products will be key. The products will be deployed across a number of exciting brands and effective delivery of this will require strong working relationships across a number of internal and external stakeholders. The role holder will be a key figure within the engagement model. As a result, it is expected that he role holder has an in-depth understanding of APIs, the solution design, UX and has strong commerical acumen.  It is also  expected that the role holder will have a robust and credible understanding of Financial Services Digital customer experience (including new customer acquisition, servicing and transactions), alongside experience in the Credit Card/Loans/POS market place.  Internally the Digital Product Owner will form a strong working partnership with Co-Brand Client Managers and their Retail Partners, Marketing, Operational and Change teams, all of whom will be key in supporting the Digital Programmes.  It is expected that the role holder will be capable of managing up and influencing to a senior level, engaging executive level stakeholders in progress updates.
Specialist, Digital Product London
Role Purpose The role holder will report directly to the Senior Digital Product Manager for CoBrand.  The Product and Digital team are responsible for Product Management, Proposition Development, Existing Customer Management and Digital Programmes for the Co-Brand Portfolios (covering Amazon, Tui,  Arcadia, Debenhams, House of Fraser, Laura Ashley and New Partner Retailers).  The Digital Product Specialist will own the development and market delivery of our Digital product set, including innovative new propositions focused on bringing greater digital integration with our retail partners.  The role will carry explicit commercial, proposition design and delivery responsibilities.  This is a high profile multi-million pound programme that will step change NewDays digital capabilities.  The roleholder will be responsible for the Digital Product set including the build, development and optimisation of CoBrand Digital propositions.  This will involve building strong working relationships with a wide group of internal stakeholders and being able to deliver on the agenda for the development and launch of the product  It is expected that the role holder will have a robust and credible understanding of Financial Services Digital customer experience (including new customer acquisition, servicing and transactions), alongside experience in the Credit Card/Loans/POS market place.  Risk, control and governance will form a key part of the role holders focus, as they ensure that new propositions are delivered in a controlled and structured way.  It would be expected that the Digital Product Specialist will form a strong working partnership with Co-Brand Client Managers, Business Development teams, Retail Partners, Marketing Operational Teams and Change teams, all of whom will be key in supporting the Balance Growth Programmes.  It is expected that the role holder will be capable of managing up and influencing to a senior level, engaging executive level stakeholders to set up, agree and review the Digital programmes
Specialist, Site Reliability Engineer Leeds
Role Purpose The role of SRE’s is to support the operation of applictions and infrastructure running in the live environment. They are responsible for the performance, availability, efficiency, monitoring, emergency response, change management and capacity planning of all future and existing production systems.
Head of Direct Acquisition London
The Head of Direct Acquisition is a senior level role in NewDay, reporting directly to the Marketing Director who is responsible for all acquisition, CRM, and brand across aqua, marbles, opus, and NewDay’s retail brand portfolio.
Senior Manager, Product Marketing (FTC) London
Role Purpose The role holder will report directly to the Head of Product and Digital for Co-Brands.  The Product and Digital team are responsible for Product Management, Proposition Development, Existing Customer Management and Digital Programmes for the Co-Brand Portfolios (covering Amazon, Thomson,  Arcadia, Debenhams, House of Fraser, Laura Ashley).   The Senior Digital Product Manager will own the development and market delivery of our Digital product set, including innovative new propositions focused on bringing greater digital integration with our retail partners.  The role will carry explicit P&L, budget management and commercial objectives to deliver against and is at the forefront of NewDays strategic investment agenda.  This is a high profile multi-million pound programme that will step change NewDays digital capabilities.   The roleholder will be responsible for the strategic development of Digital Products including the build, development and optimisation of the programme.  This will involve building strong working relationships with a wide group of internal stakeholders and being able to set and lead the agenda for the development and launch of the product   It is ecpected that the role holder will have a robust and credible understanding of Financial Services Digital customer experience (including new customer acquisition, servicing and transactions), alongside experience in the Credit Card/Loans/POS market place.   Risk, control and governance will form a key part of the role holders focus, as they ensure that new propositions are delivered in a controlled and structured way.   It would be expected that the Senior Digital Product Manager will form a strong working partnership with Co-Brand Client Managers, Retail Partners, Marketing Operational Teams and Change teams, all of whom will be key in supporting the Balance Growth Programmes.  It is expected that the role holder will be capable of managing up and influencing to a senior level, engaging executive level stakeholders to set up, agree and review the Digital programmes
Senior Specialist, Network Security Leeds
Delivery of Security Operations activities and day to day management of respective operational 3rd party activities (e.g. Network & SOC providers), responding to events and incidents and monitoring and reporting on the operational security status across all of NewDay’s networks, IT infrastructure and endpoints. Including responding to escalations from vendors and security incident resolution. Develop, deploy and maintain compliance monitoring against appropriate policies & standards, ensuring the effectiveness of security controls to protect NewDay and align with requirements of internal security policies, applicable legislation, regulations and industry standards (including PCI DSS). Delivery of appropriate network security controls to business and IT projects as a required to ensure new services are deployed effectively into operation
Specialist, Promotional Finance Product London
Role Purpose The role is within the CoBrand Product and Digital team. The Product and Digital team are responsible for Product Management, Proposition Development, Existing Customer Management and Digital Programmes for the Co-Brand Portfolios (covering Amazon, Tui, Arcadia, Debenhams, House of Fraser, Laura Ashley and an exciting Business Development pipeline). The role holder will report directly to the Senior Product Manager for the Promotional Finance Programme (covering Balance Transfers, Money Transfers and Retail Promotional Finance). The role holder will have specific responsibility for the development of the Retail Promotional Finance Programme principally for Amazon but ulitimately across all Retail Partners.  The roleholder will set the commercial strategy for Promotional Finance growth across all Co-Brand Partners.  They will build, develop and optimise the Retail Promotional Finance propositions and customer experience, establish and deliver the key growth programmes and partner expansions, and ensure the appropriate review processes are in place for ongoing optimization.  This will be done through detailed customer research, ownership of proposition design and business case construction, driving the programme into delivery through Change engagement and ensuring the right Risk and Control processes are set and followed.  Immediate focus will be on the delivery of Retail Promotional Finance for Amazon, building and launching the propositions with the Partner to successfully showcase the functionality. It would be expected that the individual will form a strong working partnership with Co-Brand Client Managers, CRM and Marketing Managers, Operational Teams and Change teams, all of whom will be key in supporting the Balance Growth Programmes.
Senior Manager, IT Service Projects Leeds
Working within the IT Service Management team the role is Accountable and responsible for ongoing incident remediation. Implementing and managing a robust remediation process, personally managing remediation projects and leading communication and metrics. In addition you will lead other Service Management projects and initiatives within agreed timescales and process.
Specialist, Customer Underwriting Implementation London
Role Purpose To own the implementation of new customer underwriting strategies utilising originations decision engine software such as PowerCurve and Transact across Ownbrands and Cobrands Analyse business/functional change requirements to deliver effective BAU strategy change. Support the management and planning of customer underwriting origination strategies including deputising for senior management at various working groups and forums. Enhance relationships with internal and external stakeholders to ensure accurate and effective execution of business BAU strategies. Lead the development of strategies, testing, documentation, monitoring for customer underwriting BAU across both Ownbrands and Cobrands portfolios.
Senior Specialist, Collections Analytics & Reporting London
The Collections Analytics & Reporting Senior Specialist will be responsible for monitoring and reporting on the portfolio quality, forecasting future collections based on insight driven analytics and ensuring the collections segmentation and models are fit for purpose and operating effectively.   The role holder will lead projects, utilising other analysts, to achieve the goals of the function, including target setting and inventory creation for operations, monitoring and reporting against Collections strategies and assessing their operational effectiveness. Accountable for intra-month forecasting as well as quarterly plan forecasting, working closely with the Collections Strategy, Control and Policy team.   The role covers the Collections lifecycle, from pre delinquency through to post charge off recoveries, across multiple brands and products.
Senior Specialist, User Experience & Front End Developer London
Digital development specialist responsible for the design, build, and testing of the user experience part of digital applications.
Head of Data Protection London
Accountable for leading the organisation and employees in meeting regulatory obligations for the management, usage and protection of data.  Responsible for overseeing all data management activities, including assignment of responsibilities to deliver compliance with data protection laws and the relevant organisational policies.  Roleholder will provide guidance and information to the senior management team on all aspects of enterprise data protection and management.
Specialist, Customer Management London
The role holder will take a leading role in all aspects of the Customer Management function across all NewDay products and lending portfolios specifically unsecured personal loanswith a focus on data mining, portfolio reporting and insight, risk analytics and customer management strategies. The role holder will have responsibility for monitoring all risk processes and methodologies within unsercured personal loan ensuring initiatives are delivered with sufficient control and identifying areas to improve sophistication or optimisation of our customer decision strategies.  Additionally successful candidate will get exposure into other customer management remits in developing strategies, getting involved in cross product projects and working closely with 2nd line and 3rd line supporting the customer management team.
Specialist, Incident Management Leeds
Support the effective implementation and running of standard Incident and Service Desk processes to ensure incidents and requests are correctly assigned, managed and resolved within agreed Service Levels.

More Jobs 7

Already Applied?

Update your details, view your application and progress >> Login

Search

Filter results

Work type

Locations

Categories