Future Leader
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Job No: 507135
Division/Organization: Community Partners
Department: The Stark Collection Agency, Inc
Job Type: Local Work Study Student Jobs
Remote Eligbility: All Remote
Location: Online
Salary/Wage Range or Lump Sum: $16.00 - $20.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Digital Technology, Teamwork/Collaboration, Business Management, Finance, and Marketing, Career Management
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Department Overview:
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The Stark Agency was recognized as a Best Place to Work by ACA International and the Best Companies Group in each of the last four years, including being named the BEST in 2023. We're excited to show you first-hand what makes our team so special!
Helping to lead a small business is a uniquely rewarding opportunity. The ability to directly see the impact you have on our team/customers, and to have your level of performance directly tied to your long-term growth opportunities are benefits that are not easily found at large companies. If you are a lifelong learner, a problem-solver, love to help others, and possess a creative, entrepreneurial spirit, this is the position for you.
We are proud to offer:
-Bankers' hours (no evenings, weekends, or holidays)
-Flexible scheduling
-Work fully-remote, on-site in our Madison office, or a hybrid of the two at your preference
-A supportive, inclusive, team-first work environment
-Thorough training and support to allow you to feel comfortable and confident at work
-Skill development and fast-track to advancement to management and executive leadership positions
-Opportunities to lead projects and shape company strategy |
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Anticipated Start Date:
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5/13/2024 |
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Anticipated End Date (If Applicable):
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Remote Work Eligibility Detail:
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All Remote
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Anticipated Hours Per Week:
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10 - 30 |
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Schedule:
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Hours of operation are 8-5, schedules are flexible to meet our team's needs |
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Salary/Wage Range/Lump Sum:
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$16.00 - $20.00 |
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Number of Positions:
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1 |
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Qualifications:
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-The ideal Future Leader candidate will graduate by Spring 2025
-Previous leadership and/or entrepreneurial experience preferred
- Excellent written and verbal communication skills |
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Knowledge, Skills & Abilities:
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- Excellent time management and project prioritization skills
- Project management
-Strong analytical and decision-making skills
- Strong internal drive to lean new skills/knowledge
- Ability to learn applicable rules/regulations and strictly follow company procedures
- Ability to work both independently and alongside teammates to achieve group goals.
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Position Summary/Job Duties:
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Job duties vary by rotational position:
Operations:
- Provide reminders of missed loan payments to our clients' borrowers
- Communicate effectively using text messaging, email, phone conversation, and web chat
- Identify the root cause of borrowers' challenges and proactively identify possible solutions
- Clearly document all interactions and conversations
- Lead operational projects and initiatives as directed by leadership
Customer Service
- Answer client questions
- Assist with client onboarding
- Join and lead client strategy meetings
Marketing/Sales
- Cold and warm outreach to prospective clients
- Update/create marketing materials
- Help implement marketing/sales plan
- Execute and improve sales processes
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Physical Demands:
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The ability to work on a computer for 2-8 hours at a time (depending on shift length)
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Institutional Statements:
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Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
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Advertised: Central Daylight Time
Applications close: Central Daylight Time
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