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The Office Assistant will support the day-to-day operations of the Housing and Residence Life department, providing support for central office staff colleagues, student personnel, contractors, and customers (internal and external).
Duties & Responsibilities:
Maintain inventory of departmental forms and marketing materials
• Oversee and manage archival of records
• Maintain student files (hard copies)
• Support office processes as needed
• Prepare morning office reports
• Oversee key inventory and distribution for office
• Process payments/contracts for summer interns, camps and conferences, and orientation
• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs
• Direct work of student employees
• Assist with monthly purchasing card reconciliation
• Assist with HR, payroll, and EPAFs as needed
• Assist with onboarding of new staff
• Handle customer service and help resolve complaints and concerns
• Process work orders coming in from residents
• Follow up on work orders from a customer service aspect/help maintenance staff
• Coordinate pest control and laundry responses to issues
• Coordinate Student/parent correspondence (front line)
• Answer and distribute emails from the main housing email account
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