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Library Services Technical Associate

Apply now Job no: 492394
Work type: FT
Location: Des Moines
Categories: Staff

Library Services Technical Associate


Employment Type:


Work Schedule:
Monday - Friday 8am - 4:30pm

The Library Services Technical Associate, under the guidance of the Lead Librarian, will support appropriate services within the Center for Educational Enhancement (CEE), including digital initiatives, resources, and technologies, processing and integration of digital content and learning resources within respective Center and University technology platforms. Functions include coordinating digital content and access to resources within the institutional repository and course reserves systems. This position will also assist CEE and its library services team with training student workers to support initiatives and stakeholders’ needs. A key focus of the position is troubleshooting day to day technology issues, working within CEE and its library services vendors, DMU’s ITS department, and other campus stakeholders to resolve technology issues as they occur. The individual in this position will join a team dedicated to advancing quality, technology-enhanced teaching, learning, research, and scholarship.

Essential Duties & Responsibilities:
Duties and responsibilities include the following. Other duties may be assigned.
The direct supervisor may assign focused priorities for library associate to reflect digital services, reference services, collection management, etc., as needed.

In cooperation with other colleagues within the CEE and its library services, maximize the university’s investment in information resources through the integration of digital content within library and university technology platforms such as website, campus portal, and the DMU learning management system(s).

Coordinate workflows for digital preservation, intellectual property management, and content management of the Institutional Repository, including collections, faculty developed Open Educational Resources (OER), and digital library collections.

Provide training and monitoring for work-study students on digitization services, data entry, metadata standards, and schemas to leverage data within the Institutional Repository.

Coordinate course e-reserves services. Review course syllabi and textbook adoption forms to ensure that physical and digital curriculum materials are available and discoverable in a timely manner.

As part of the library services team, cross train to support interlibrary loan/document delivery services, reference services, collection management, and other projects and services as needed.

Support projects to develop innovative uses of information resources for research, teaching, and scholarship activities.

As part of the Center for Educational Enhancement, participate in engagement initiatives to encourage faculty and students to adopt the use of digital content in their teaching, learning, research, and co-curricular activities.

Work with technology vendors, DMU’s ITS department, and other campus stakeholders to resolve technology issues as they occur.

Participate in and successfully complete all University required training including, but not limited to discrimination/harassment and code of conduct.

Attend professional development training opportunities to stay current with library technologies, resources, and services.

Performs other job-related duties and special projects as assigned.

Supervisory Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Bachelor’s degree required. A degree in information science is preferred.

One year of experience with integrated library systems, digitization projects, databases, and large data sets and with HTML, CSS and Java script and web site maintenance is strongly preferred.

Experience creating and manipulating video images and sound files is preferred.

Experience working in an academic library preferred.

Experience with educational technologies such as learning management systems, multimedia authoring tools, and screen capturing software preferred.

Certificates, Licenses, Registrations:

Essential Skills:
Ability to learn specialty software and systems as required.

Ability to communicate clearly and effectively with users and colleagues of varying technological experience and knowledge.

Demonstrated commitment to providing excellent customer service.

Excellent interpersonal and written/verbal skills.

Strong problem-solving, multitasking, and organizational skills.

Excellent PC knowledge and skills; Expertise with Microsoft Office applications, including Excel.

Strong attention to detail and accuracy of work.

Ability to handle confidential information with discretion.

Ability to work independently, with minimal supervision, and in cooperation with colleagues and library patrons in a service-oriented, collaborative environment.

Commitment to diversity and inclusivity.

Good judgment and ability to take initiative within stated parameters.

Participate in and successfully complete all University required training including, but not limited to discrimination/harassment and code of conduct.
Demonstrated commitment to the principles of diversity and inclusivity.

Required Documents/Other Requirements:

Advertised: Central Standard Time
Applications close:

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Des Moines University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). The EEO is the Law poster is available here. Applications by members of all underrepresented groups are encouraged to apply.

Jeanne Clery Act - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Des Moines University is required to disclose crime statistics for the past three years to prospective employees. This information is summarized in the Campus Crime Safety Report. For a copy of the report, click here, or if you have any questions please contact the building services manager at 515-271-1471.

Nonexempt employees applying for permanent positions please review the Union Contract, Article XVIII (18) Seniority, Section 5: Work Force Change

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