Position Detail - Assistant Director for Volunteer Engagement

Position Type: Staff Full-Time (Remote)

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: Possibility of some remote work for the position 

Department Summary & Job Purpose:

The Alumnae Association of Mount Holyoke College uplifts Mount Holyoke alums and builds a community that fosters lifelong learning and empowers impactful connections. 

To broaden and deepen alum involvement through rewarding and mission-aligned volunteer opportunities supporting Mount Holyoke College. Our work expands the horizons for Mount Holyoke students of all identities and strengthens the alum network and their ties with the College.

Core Job Duties and Responsibilities: 

Alum volunteer program design

• Ensure that volunteer programming and outcomes embody the Association and College’s core commitment to diversity, equity, and inclusion
• Develop a system for tracking current alum volunteer opportunities needs at Mount Holyoke College, and matching system
• Develop content and materials for communications and training related to volunteers
• Design compelling short-term volunteer opportunities that invite and enable the participation of more Mount Holyoke alums
• Track metrics on volunteering at Mount Holyoke to help guide programmatic decisions

Alum volunteer pipeline development, recognition, and stewardship

• Lead planning, refinement, and execution of core annual volunteer training curriculum
• Develop and enhance volunteer training materials
• Develop meaningful ways to recognize and celebrate volunteer service
• Create and maintain a robust pipeline of alums to recommend for volunteer roles

Partnerships and Stakeholder Engagement

• Serve as staff lead for the Volunteer Experience Committee
• Serve as the Alumnae Association’s business lead for the Volunteer Hub
• Supervise Alumnae Association student workers for relevant projects as needed
• Partner with Association staff and College partners on key initiatives and opportunities that arise to further the Association’s mission and priorities
• Support major events, such as Reunion
• Other duties, as requested

Qualifications:

• Bachelor’s degree and 3–5 years of experience in volunteer training and management
• Outstanding written communication and public speaking skills
• Effective writing and communication skills
• Excellent interpersonal skills and the ability to collaborate with diverse constituents
• Strong managerial skills, including the ability to recruit, train, engage, steward, recognize, and lead volunteers toward meeting shared goals
• Ability to prioritize and thrive in a fast-paced work environment
• Experience with Google Workspace and Microsoft Office
• Familiarity with or willingness to learn platforms and databases such as PeopleGrove and SharePoint
• Discretion and professionalism to work with highly confidential information

Preferred Qualifications:

• Preferred experience in alum relations or higher education
• Experience with Colleague, iModules, PeopleGrove and SharePoint
• Experience working with virtual communities is a plus
• US Driver’s license and ability to operate a motor vehicle

License/Certifications:

• US Driver’s license and ability to operate a motor vehicle is a plus

Compliance Requirements: 

Physical Demands: 

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Talking: Expressing or exchanging ideas utilizing the spoken word. Those activities in which employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Sufficient speech clarity is required, including those that permit the employee to discern verbal instructions and communicate effectively in person and by telephone.
• Employee talks in front of large groups occasionally.
• The employee speaks with alums, students, and faculty by telephone, e-mail, or in person daily.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and make discriminations sound.
• Repetitive motion: Substantial movements (motions) of the wrists, hands, and/or fingers
• The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
• Employee operates office equipment and computers to perform essential duties and
  Responsibilities.
• Employee is required to have visual acuity to operate motor vehicles.

Working Conditions: 

• Occasional evening and weekend work (minimum 3 weekends per year)
• Occasional travel (less than 25%)

Direct Reports

• None – possibly student and temporary workers during reunion and other large events

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment supported by qualified employees that will allow all of its students, faculty, staff, and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online; application materials must include:

1. A cover letter summarizing interests and qualifications
2. A complete resume or curriculum vitae
3. Contact information for 3 professional references

Reasonable Accommodation Statement

Mount Holyoke College complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the Human Resources Department at 413-538-2503. 

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team that will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff, and administration of color, diverse gender identities, first-generation college students and individuals who have followed non-traditional pathways to college, and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal employment and education access and opportunities to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer.