DEPARTMENT OF ECONOMIC SECURITY

Division Developmental Disability (DDD)
400 West Congress Street, Tucson, Arizona 85701

Salary: $29,079.00 - $35,032.00 

Grade: 12

Closing Date: August 3, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 1. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Daily retrieve and disburse incoming mail and postage outgoing mail to USPS. Incoming calls respond to general question or transfer call to appropriate staff. Assist with in-person customers. Manage the delegated email inbox by responding to general questions or move the emails to appropriate staff.
• Prepare, edit, proofread, and type letters, memos, reports and miscellaneous correspondence using proper format.  Maintaining and submitting a variety of reports on a quarterly, monthly, and weekly basis.  Manage, report and respond to the public regarding the mandate of DDD. 
• Manage the calendar scheduling weekly and monthly meetings and trainings. Setting up conference rooms.  Prepare materials for meeting and trainings and distribute minutes. Maintain and order office supplies and inventory.
• Point of contact for greeting customers, directing visitors, validating parking tickets.  Coordinate distribution of State ID badges and access cards.  Track and maintain the assignment of parking cards and gas receipts.  

Knowledge in:

• General office practices and procedures.
• Professional phone etiquette.
• Office equipment functions.
• Records management.
• Methods of tracking complex work with critical timelines including planning, organization.

Skills in:

• Researching, compiling, and inputting data.
• Using computer software/programs, (Microsoft Office Suite, Google Workspace, cell phone).
• Professional interpersonal relationships as it relates to contact in-person, over the phone, and by e-mail.
• Oral and written communication while using appropriate use of grammar, punctuation and formatting various documents.
• Excellence in customer service.

Ability to:

• Think through problem situations and manage difficult phone calls.
• Multi-task and complete work within required timelines, with minimal supervision.
• Sit and work on the computer for a sustained period of time.
• Relate in a positive and cooperative manner with a wide variety of people.
• Maintain confidentiality.

The ideal candidate for this position will have:

• Demonstrated administrative/office support in a large organization with secretarial experience.
• Bilingual in Spanish and in English.

• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. 
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Brenda Simpson at 520-307-5579 or at brendasimpson@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 520-307-5579 or brendasimpson@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.