INDUSTRIAL COMMISSION

Address: 800 West Washington Street, Phoenix, AZ  85007

Salary:  $70,720 per year

Grade: 23

Closing Date:  03/21/2025

The Emergency Preparedness Coordinator (Program Coordinator) works in partnership with multiple entities, such as the U.S. Department of Health and Human Services and other federal emergency management agencies, the Arizona Department of Emergency and Military Affairs and other state agencies, non-profit organizations involved in emergency response, and advocacy bodies to plan the actions that the Industrial Commission of Arizona (ICA) would take to mitigate a real emergency. The Emergency Preparedness Coordinator works with management to update and improve the ICA Continuity of Operations Program (COOP) plan. This position provides leadership and technical assistance across Divisions for COOP and support areas of ICA to create, maintain, and test individual COOP plans and interfaces with the MIS Division to include disaster recovery elements in the COOPs. In addition, this position functions as lead planner and organizer for the State Emergency Repatriation Plan (SERP) and ensures that ICA, as lead agency, has current and accurate response and operational plans for the Emergency Repatriation Center (ERC). This responsibility includes training oversight of ICA leadership and staff in ERC operations, ensuring logistical components are ready to deploy, as well as regular testing of the plan with external partners and stakeholders. This position manages the training, deployment, and operations of the ICA emergency response and recovery teams, which provide essential human services to Arizonans, including those with access and functional needs in the aftermath of emergencies (wildfires, floods, and power outages), and engages their participation in exercises. This position performs significant planning, research, and analysis, and builds and maintains partnerships. After an emergency or exercise, the Emergency Preparedness Coordinator prepares comprehensive after-action reports to synthesize issues identified and lessons learned to improve future emergency operations. This position represents ICA at the State Emergency Operations Center (SEOC) when activated in real emergencies. Will be trained in functions associated with the Occupational Safety Manager to serve as a backup in those functions.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Maintain awareness and engagement of internal and external partners. Ensure readiness and make continuous improvements to the ICA ERP, which includes a ICA workforce trained in ERC activation and operations. Keep up with changes in the leadership of external entities to ensure roles and responsibilities are known.

Support the Divisions by providing technical assistance and project management in the development, upkeep, and testing of COOPs and other emergency response plans. Maintain and make necessary improvements to ICA COOP and train leadership on its structure and contents through presentations, forums, and exercises.

Support the Divisions in regular testing of COOP and emergency response plans for responding to disruptions during normal business operations.

Represent ICA and participate in statewide meetings, planning, projects, training, and exercises. Provide regular communication and leadership to ICA response teams to engage and ensure adequate staff are trained and dedicated to this function regardless of changes in operations and attrition.

Coordinate with staff who maintain the ICA Communicator system and conduct communication drills with leadership, staff, and external partners to test and improve response in the event emergency communication is necessary. Keep Department Phone Tree current and available.

Ensure proficiency in SEOC standard operating procedures and use of software to enable ICA to respond and document actions taken during an emergency event.

Become familiar with the position of Occupational Safety Administrator for the ICA to be able to serve as backup to the position as it becomes necessary

Knowedge of: Principles and practices utilized in research and planning; local planning resources; government organization and procedures; federal, state, and local emergency response plans and practices; in-depth understanding of continuity management and governance frameworks; continuity best practices and protocols; operational risk management methodology; and ICA division and program operations and functions.

Skills with: Developing, maintaining, or implementing business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures; planning, conducting, and debriefing regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly; analyzing documents; relationship management, influencing and leadership; and organization and communication, especially related to facilitation, documentation, and reporting.

Abilities to: Act as a coordinator for continuity efforts after a disruption event; respond promptly and provide clear and specific directions in an emergency; organize groups of people to respond to an emergency situation; train responders to manage multiple activities simultaneously in an emergency; remain calm under stress; and maintain effective relationships with those contacted in the course of work.

A Bachelor's degree and five to seven years of exposure to operations within a federal, state, or local government environment, or Business Continuity Management industry or any combination of experience and education. Completion of National Incident Management System (NIMS) / Incident Command System (ICS) training is preferred.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate Arizona driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

This position may offer the ability to work a hybrid remote work schedule (1 or more days per week), based upon the department's business needs and meeting of expected performance measures.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions, please feel free to call 602-542-5559 or email HR@azica.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.