DEPARTMENT OF VETERANS' SERVICES

Arizona State Veterans' Home - Phoenix
4141 N S Herrera Way 
Phoenix, Arizona 85012

Salary: $50,000.00- $55,000.00 annually (DOE) 

Grade: 20

Closing Date: August 21, 2025  

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Business Office Manager.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide world class assistance to veterans to improve their quality of life
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals using your expertise while improving your knowledge, skills, and abilities

• Prepare or assist with the preparation of operating and ancillary budgets for the home
• Coordinate all accounts receivable functions for the home to ensure timely and accurate billing/collection of Veteran/Member accounts according to facility policies and procedures
• Oversee posting, balancing, and reconciling of records
• Prepare monthly reports
• Keeps Administrator informed of fiscal status on a regular basis and notifies of financial issues that may impact revenue flow
• Participate in writing department policies and procedures
• Sets up and monitors internal control
• Ensure compliance with accepted accounting principles and standards, Medicare and Medicaid guidelines, third-party payer rules and federal, state and VA rules and regulations
• Direct the financial aspects of the admissions process, ensuring admissions are financially eligible and able to pay for their care while meeting with Veteran/Member families or responsible parties to discuss billing questions
• Track status of ALTCS applications and assist with research for recertification
• Oversee resident trust fund (Personal Incidental Account) to ensure its integrity and maintains surety bond in excess of Personal Incident Account balance
• Supervise subordinate staff to ensure goals and objectives of work unit are met
• Provide training and support to include 1:1 coaching and evaluations
• Attend and facilitate a variety of meetings such as the monthly Accounts Receivable Meeting and staff meetings
• Participate in contract provider reviews, providing input and recommendations

Knowledge of:

• Generally Accepted Accounting Principles (GAAP)
• Principles, concepts. practices, methods and techniques of government accounting, internal control structures, and fiscal management
• Procedures for billing insurance companies, Medicare, Medicaid, VA, private pay
• Accounting principles related to accounts receivable
• Budget process
• State and federal regulations governing skilled nursing facilities
• Medical and legal terminology
• State's automated accounting system (AFIS)

Skill in:

• Verbal and written communication skills
• Skill in analysis, interpretation and communication of financial data
• Problem solving skills
• Developing policies and procedures
• Skill in applying accounting techniques to computerized accounting records
•  

Ability to:

• Establish and monitor internal controls
• Learn and effectively implement AMS and continuous improvement concepts and practices
• Establish effective interpersonal relationships with internal and external customers

Ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans' Services offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment

If you have any questions please feel free to contact Paul Sharp at recruiting@azdvs.gov or (602) 781-7032 for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.