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Administrative Executive (Student Support)

Job No.: 494672

School/Unit: School of Medicines & Health Sciences

Location: CSJB

Employment Type: Full-time 

Duration: Continuing 

Remuneration: MYR 3,500.00 / Monthly

• Be inspired, every day
• Take your career in exciting, rewarding directions
• Be a part of an inclusive, collaborative community

There’s a certain feeling you get from working at Monash University. It’s the feeling that you’re a part of something special. Something significant. And that’s because you’re not just starting your career, or taking on a bigger challenge. You’re making a real contribution – surrounded by energetic, inspiring people who are driven to make a difference as well. Monash is a place where you’ll be able to develop your career in exciting, sometimes unexpected ways – putting you in the best possible position for a rewarding future. Learn more about working with Monash and what is Ancora Imparo.

The Opportunity

The Administrative Executive-Student Support is required  to provide support and guidance to students and well versed with the updated ISP requirement to manage and maintain the general operation and engage in routine scopes at the Clinical School Johor Bahru, Monash University Malaysia.

This position is based at Clinical School Johor Bahru (CSJB)

Reporting Line: The position reports to Clinical School Manager  under general direction (HEW Levels 5-6)

We are looking for a candidate with a relevant education and working experience who is able to provide appropriate support to students and ability to administer incident management with less supervision.

If you believe you fit this profile, we look forward to receiving your application.

Key Responsibilities

Student Support and Risk Assessment

• To provide the appropriate support including physical, emotional, and physiological to students who need assistance.

• To administer the management of data and updates on Incident Report System

• Work closely with academic/professional staff and key internal/external stakeholders in an efficient manner

• Reach out to students on a regular basis on their well-being, practical/social activities and resources sharing.

International Student Support

• Coordinate and facilitate the delivery of activities and programs, in collaboration with the Schools,  student bodies and other units to enhance the international student experience.

• Review, update and manage website and social media contents on a regular basis to ensure relevance and accuracy, and to provide feedback and recommend improvements. 

• Passport/Student Pass Renewal & related matters

• To support basic language requests.

Student Engagement

• Provide support in event planning and collaboration with student bodies activities or campus events to increase level of engagement among staff and students

• Leadership and engagement in Student Experience including academic, intellectual, social and professional.

• Alumni engagement

Others

• Support in all campus activities/events as an when required.

• Coordinate and facilitate the delivery of activities and programs, in collaboration with the Schools, student bodies

• Other duties as and when assigned from time to time by the Clinical School Manager and Head of Clinical School Johor Bahru involving student affairs.

Key Selection Criteria

1. A relevant diploma/degree or relevant experience in a related field.

2. Excellent organisational skills, including the ability to set priorities, manage time, problem solving and plan work to meet deadlines

3. A strong commitment to excellence in customer service and a hands-on approach to service provision

4. Highly-developed written and verbal communication skills, including the ability to interact with a diverse range of stakeholders and negotiate positive outcomes to complex issues

5. Well-developed skills in the use of digital technology, including online platforms for collaboration and work management.

Your application

Your application must address selection criteria, for instructions on how to apply, please refer to “How to apply for Monash Jobs”.

Enquiries

For further enquiries please email us at navva.tamilchelvan@monash.edu

Position Description

Position Description - Administrative Executive - Student Support

*For LinkedIn Users, please click apply to view the position description at our career site

Your application

Your application must address the selection criteria. For instructions on how to apply, please refer to “How to apply for Monash Jobs”.

Monash University Malaysia reserves the right to delay or not to proceed with an appointment for the above-mentioned position.

Date

06/06/2025 09:00 am MYT