Sr Counselor, Central Stu Svcs
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Job no: 496171
Work type: Fulltime Staff
Location: Richmond Campus
Categories: Academic Support Positions
Title: Sr Counselor, Central Stu Svcs
Position Type: Fulltime Staff
Search Type: External - minimum 7 days
Department: 30R003 - StudentSuccess,Outreach&Opportunity
Division: 5R0000 - Student Success,Opportunity&Engage
Position Location: Richmond Campus
Driver Classification: Non-Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week or more)
Hours Per Week: 37.5
Additional Schedule Details:
Posted Salary Grade: Exempt - 44
Retirement: KTRS
Contact Person: Zac Lewis
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Job Summary/Basic Functions
The Senior Counselor will join Big E Central (EKU's One-Stop Shop) servicing both undergraduate and graduate students with Financial Aid, Student Accounting, Registration, and other student related needs. The position will actively serve students and their families through chat, phone, and in-person interactions. The incumbent will collaborate with stakeholders and support and utilize software. In addition, this position will assist in developing and implementing specific policies, programs, and services to ensure student requirements and needs are properly communicated and accurately addressed in collaboration with the Financial Aid, Student Accounting, and Registrar offices.
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Minimum Qualifications
Education: Bachelor's Degree
Experience: One year of student service experience required.
Two years preferred.
Licensure & Certifications:
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Preferred Qualifications:
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Job Duties:
- 70% - Advise and counsel prospective and current students and families on Financial Aid, Student Accounting, and Registrar-related information and services, policy and processes, and unique circumstances. - (Essential)
- 15% - Assess and interpret Financial Aid, Student Accounting, and Registrar policies and procedures to the successful implementation and administration of collaborative student essential services. - (Essential)
- 10% - Collaborate with university stakeholders for programming, visits, and events; demonstrate exceptional professionalism, as well as excellence in customer service, collaboration, cross-training and performance. - (Essential)
- 5% - Supports the office functions by completing all other duties and special projects as assigned. - (Essential)
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Sponsorship: This position is not eligible for visa sponsorship.
Funding Source: Institutional
Open Until Filled: Yes
Special Instructions:
AA/EEO Statement
Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon satisfactory background check.
Advertised: Eastern Daylight Time
Applications close:
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