Lake Superior State University (LSSU) is seeking a reliable, detail-oriented Human Resources Assistant to support the daily operations of our Human Resources Department. This is a great opportunity for someone interested in HR, higher education, or public service who enjoys helping others and working in a collaborative office environment.

Located in Sault Ste. Marie, Michigan, LSSU sits at the gateway to the Soo Locks, the St. Mary's River, and the beautiful eastern Upper Peninsula. Our campus offers a close-knit community, stunning natural surroundings, and a strong commitment to student success, employee support, and community engagement.

Position Summary

The Human Resources Assistant provides administrative and operational support to the HR Department, assisting with onboarding, employee records, data entry, and general HR processes to ensure efficient, accurate, and compliant services for the University community. This position also provides day-to-day guidance and informal mentorship to student employees working within the Human Resources office. While this role does not include supervisory responsibilities, the Human Resources Assistant supports student workers by answering questions, modeling professional workplace practices, and helping them build foundational administrative and customer service skills in a higher education environment.

Essential Duties and Responsibilities

• Serve as a first point of contact for employees, supervisors, and applicants by responding to routine HR inquiries and directing questions appropriately

• Assist with hiring processes, including preparation of hiring and onboarding paperwork

• Maintain employee personnel files and HR records in accordance with University policy and confidentiality requirements

• Enter and update employee information in HR systems

• Provide support with benefits administration as needed

• Prepare correspondence, forms, and basic reports

• Support compliance efforts related to HR policies, audits, and record retention

• Provide general administrative support to the HR team, including calendar coordination, filing, and special projects

Minimum Qualifications

• Administrative or office support experience, preferably in HR, higher education, or a public-sector environment

• Strong organizational skills and attention to detail

• Ability to handle sensitive and confidential information with discretion

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Strong communication and customer service skills

• Ability to manage multiple priorities and meet deadlines

• Ability to work independently and as part of a team

• Commitment to professionalism, equity, and service excellence

Preferred Qualifications

• Experience working in a Human Resources office

• Familiarity with higher education environments

• Experience with Banner or HR applicant tracking systems

Physical Demands

• Ability to perform general office duties including prolonged sitting, standing, and occasional lifting up to 30 pounds

Why Join LSSU?

Lake Superior State University offers a welcoming campus culture, meaningful work, and the opportunity to support a mission-driven institution in a unique and beautiful location. Employees enjoy working in a supportive environment that values service, collaboration, and community.