Care & Conduct Coordinator

Apply now Job no: 496465
Work type: Full-time Staff
Location: Grand Forks
Categories: Advising/Student Support

Salary/Position Classification

  • $50,000+ Annual, Dependent on Experience, Exempt
  • 40 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): Yes

Purpose of Position

The University of North Dakota, Division of Student Affairs provides leadership through comprehensive and inclusive student support services and educational opportunities designed to enhance the overall development of lifelong learners, and by extending university resources to all constituents.

This position performs judicial affairs responsibilities as outlined by the Code of Student Life. Other duties include offering care and support in crisis and emergency situations according to established policies; assisting students with special circumstance situations; serving as the backup coverage for the front lobby, main phone line and the main office email; general consultation with faculty, staff and students; and other duties as assigned.

Duties & Responsibilities

  • Perform Judicial Affairs Responsibilities
    • Serves as a conduct officer in the investigation, support, and adjudication of potential violations of the Code of Student Life.
    • Advises faculty members, administrators, and other members of the community on how to address issues concerning disruptive or disturbing student behaviors.
    • Maintain current knowledge of federal and university policies and procedures related to student judicial affairs.
    • Assists in the annual preparation of crime information and data for compliance with the Janne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Ace and the SaVE Act, as requested.
    • Coordinates appropriate response to behavioral concerns involving students that are brought forward to Community Standards & Care Network.
    • Prepares release of information (ROI) letters.
    • Responsible for records retention of general office records.
    • Runs progress reports, places and removes holds, and sends communications to students as deemed necessary.
    • Manages various department lists and databases.
    • Coordinates and maintains student release lists with various departments on campus and in Maxient. Releases initial incident and outcome/decision information to various departments.
    • Helps maintain and facilitate SafeColleges/Vector training for students.
    • Processes criminal history background check files.
    • Updates all forms provided to students and included on website.  
  • Student Support and Care Response
    • Provide assistance, advocacy and consultation to faculty, families, staff, students and others (care referrals).
    • Refer faculty, staff, students and others to other University resources as appropriate.
    • Appropriately document issues, responses and referrals.
    • Advise students on all aspects of the Special Circumstance Late Drop/Withdrawal process.
    • Coordinates appropriate response to critical incidents and emergencies involving student that are brought forward by faculty, staff, families, students, etc.
    • Conducts parental notification in response to critical incidents as needed and appropriate.
    • Contacts appropriate campus partners related to crisis situations (i.e. Housing, Aviation, and Athletics). 
  • Department Staff Member and Other Related Duties
    • Serves as the primary back-up/coverage for the Administrative Secretary.
    • Collaborate with other staff members to develop and carry out appropriate strategies and action steps needed to accomplish institutional goals and priorities as they relate to student development.
    • Serve as a positive representative of Community Standards & Care Network and contribute to creating an optimistic and enthusiastic workplace culture that challenges and energizes students and personnel to reach higher levels of personal and professional excellence and achievement through the fostering of teamwork, collaborative decision-making, and effective communication.
    • Provides support to the Dean of Students and Community Standards & Care Network colleagues in the development of a strategic plan, goals, and objectives for Community Standards & Care Network.
    • Provides support to the Dean of Students and the Assistant Directors in developing outreach and marketing materials used for website, print, and social media.
    • Provides support to the Dean of Students and the Assistant Directors for the development and distribution of reports and assessments that will assist Community Standards & Care Network and University stakeholders in the ability to work with students more effectively.
    • Maintains department website.
    • Ensures all correspondence and reports produced on behalf of Community Standards & Care Network are accurate and consistent.
    • Relates effectively to and serves as a resource and liaison to students, parents, faculty, and administration and handles difficult and volatile situations with tact and diplomacy.
    • Represents the Dean of Students and/or the Assistant Directors as appropriate.
    • Assumes other responsibilities as designated by the Dean of Students and/or the Assistant Directors.
    • Attend and participate in relevant professional development opportunities (i.e. conferences and/or workshops) to stay up to date on research, best practices, and to network with colleagues across the country on relevant trends in higher education, care and support, student development, assessment, student conduct, and emergency/crisis response. 
  • Division Staff Member and Other Related Duties
    • Develops and maintains liaison and collaborative relationships with University offices such as Housing, University Polices, University Counseling Center, Student Health and Wellness, Registrar, Admissions, Athletics, academic advisors, deans, etc.
    • Represents Community Standards & Care Network and provides leadership to University and Divisional committees, as assigned.
    • Is designated as a campus security authority (Clery Act) and completes requirements associated with each designation. - (Essential)

Required Competencies

  • Knowledge and experience in providing student support services.
  • Knowledge and experience in crisis intervention.
  • Knowledge and experience in campus judicial work.
  • A strong understanding in the requirements of (FERPA) Family Educational Rights and Privacy Act, the CLERY ACT, and Title IX.
  • Demonstrated problem-solving and leadership skills
  • Demonstrated ability to manage complex administrative processes effectively and efficiently.
  • Ability to work collaboratively across all institutional lines including a proven record of effective working relationships with faculty, athletics, law enforcement and service agencies.
  • The demonstrated ability to communicate effectively with a diverse community of students, faculty, staff and family members and the ability to handle difficult and volatile situations with tact and diplomacy.
  • Demonstrated understanding of issues facing diverse student populations in higher education.
  • Appreciation and commitment to a research institution which provides a liberal arts education coupled with strong professional programs.
  • Requires excellent communication skills, both written and oral, and excellent analytical and judgment skills.
  • Ability to operate a personal computer and utilize current software.

Minimum Requirements

  • Bachelor’s degree
  • 1 year experience providing service to students in an education setting
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Master’s degree
  • 1 year experience in higher education
  • Experience with student conduct software (Maxient), PeopleSoft, or other higher education related software

To Apply

Submit cover letter, resume and three professional references by closing date.

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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