Salary/Position Classification

• $15.00 hourly 
• 15-19 hours per week
• This position will work onsite.

Purpose of Position

The Testing Services Assistant works part-time and is responsible for providing support and assistance to the Testing Services functions. This position assists with serving testing candidates, answering questions, and scheduling exams. In addition, they collect data, process rosters, and respond to phone inquiries.

Duties & Responsibilities

• Proctoring/monitoring candidates to ensure test security and confidentiality.
• Training followed by passing of certification exams (7 exams) and continuing education for all testing companies. 
• Troubleshooting issues 
• Collect data, process rosters, phone calls 
• Greeting candidates, answering questions, and giving directions 

Required Competencies

• Exhibit work habits reflecting reliability, organizational skills and a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to effectively communicate with a diverse group of people while maintaining professionalism, confidentiality and a positive and helpful attitude.
• Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
• Ability to represent the University in a professional manner.
• Demonstrated problem solver.
• Ability to work independently as well as part of a team.

Minimum Requirements

• High School Diploma or GED
• Experience working with computers/software
• Successful completion of Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Previous experience working in a fast-paced customer service environment

To Apply

For full consideration, all application materials must be fully submitted by 11:55pm on the closing date.