Salary/Position Classification

• $83,200- $90,700+ annual, Dependent on experience, Exempt
• 40 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): Yes

Purpose of Position

The Payment Services/Risk Control Manager is responsible for the strategic leadership of payment services initiatives across university departments, payment fraud prevention, vendor risk analysis, purchase card compliance, and supporting payment technologies and optimization to support institutional goals. The manager provides leadership and manages payment policies and procedures in collaboration with the Chief Procurement Officer and Associate Vice President for Finance to provide leadership, direction, and management of the supplier database, payment policies, and procedures for the University.

Lead and oversee campus payment services and risk control, ensuring all payments are managed in compliance with IRS, NDCC, OMB, NDUS, and UND guidelines and strengthening institutional financial integrity.

The manager is responsible for determining payment processing and validation technologies that are the most efficient and cost-effective way possible.

Provide oversight of payment technology integrations with the UND ERP system, ensuring alignment between the general ledger, payment systems, and treasury processes to support financial integrity and operation operational efficiency.

Duties & Responsibilities

• Lead and manage a team of professional staff, account technicians, and student workers in delivering high-quality payment services.
• Oversee university-wide payment operations, ensuring compliance with state, federal, and institutional regulations.
• Serve as subject matter expert for Jaggaer and PeopleSoft systems, supporting campus users with procurement and payment processes.
• Troubleshoot and resolve system integration issues across payment platforms and ERP systems.
• Manage all payment types including invoices, purchasing cards, ACH, wire transfers, and virtual cards.
• Ensure timely and accurate monthly ledger closings and journal postings for accounts payable and expense transactions.
• Develop and maintain internal controls to mitigate financial, compliance, and operational risks.
• Lead audit preparation and response efforts, ensuring documentation accuracy and readiness.
• Oversee travel and expense reimbursement processes, ensuring compliance and improving user experience.
• Manage supplier registration and validation processes, including banking detail verification and payment term setup.
• Drive continuous process improvement through policy updates, training, and system optimization.
• Collaborate with the Chief Procurement Officer and other stakeholders on strategic initiatives related to payments and travel.

Required Competencies

• Requires use of PeopleSoft modules and Jaggaer e-Procurement
• Advanced knowledge of Microsoft excel & working knowledge of the other Microsoft Office products
• Possess excellent customer services skills
• Demonstrated interpersonal, verbal and written communication skills, including active listening, critical thinking, and the ability to write and speak concisely and express thoughts clearly; articulate ideas clearly, concisely, and persuasively, showing sensitivity to one’s audience, and moving people to action
• Demonstrated organizational skills with ability to prioritize and complete tasks in a timely manner
• Assesses situations, considers alternatives and chooses appropriate course of action while weighing potential risk
• Requires the ability to work effectively under pressure, manage multiple projects simultaneously, and meet established goals and objectives
• Dedicated self-starter and team player
• Ability to thrive in a collaborative, fast-paced, high-pressure environment
• Results-focused
• Demonstrated strong ability to think creatively, analyze and solve problems, and make sound decisions
• Dynamic and articulate leader with the ability to inspire and motivate their team and others across the University with strong leadership and partnership skills

Minimum Requirements

• Bachelor’s degree in business, supply chain, or related field
• 5 years of directly related, progressive work experience
• 2 years of supervisory experience
• Proficiency with Microsoft Office, including Word, Outlook, and in particular, advanced knowledge of data analysis functions of Excel with ability to generate a management summary of the data
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Advanced professional qualifications such as CPA or MBA
• Experience working in an ERP system (e.g., PeopleSoft, Workday)
• Experience working with an electronic procure-to-pay system such as Jaggaer P2P
• Experience working in higher education or public sector administration
• Lean or process improvement experience or certification
• Experience with business process analysis; understanding the process and improving efficiencies