Salary/Position Classification

• $61,700 annual, Exempt
• 40 hours per week
• This position will work onsite the Grand Forks, ND campus.

Purpose of Position

The purpose of the Software Engineering position at the University of North Dakota is to deliver outstanding IT support focused on meeting the needs of the university community promptly and effectively. This role is integral in designing, developing, and maintaining critical applications and websites, incorporating user requirements, database design, and development tailored for the university. Ensuring the reliability and availability of database solutions for various campus and departmental needs is a key responsibility. Furthermore, the role involves continuous enhancement of application development and maintenance processes.

Duties & Responsibilities

• Web/application development
  • Design, code, and test technical solutions using languages such as PHP, JS, HTML, , and CSS 
  • Apply object-oriented design principles and patterns to develop modules and interfaces 
  • Build data-driven applications using enterprise frameworks such as Laravel or Symfony 
  • Create and integrate reusable components using modern frameworks such as Angular 
  • Provide ongoing support and perform maintenance for all applications 
  • Create documentation and diagrams within the supported UIT platform for all applications using Mermaid Markdown 
  • Leverage JavaScript and JavaScript libraries/frameworks (jQuery, Backbone.js, etc.) to introduce interactivity into applications.
  • Develop functionality and provide support, maintenance, updates, enhancements, and technical support for applications, modules, plugins, assets, or third-party software and systems such as CMS and CMS features. 
  • Effectively use source control (GitLab) in conjunction with the UIT ticket tracking platform 
  • Troubleshoot and maintain existing applications and identify areas for code improvement and refactoring. 
  • Develop client and web-based applications, and address programming needs for web sites including dynamic content, form logic, data collection, reporting, payment handling, and more. 
  • Provide maintenance, updates, support, and enhancements to developed websites and applications. 
  • Participate in code reviews to increase the effectiveness of the team’s code. 
  • Follow a development methodology to reduce errors in code and allow for scalability. 
  • Ensure quality assurance through unit testing, vulnerability testing, and other methods. 
• Data integration/automation development 
  • Tasks involved in fulfilling the above duties/responsibilities (include description for physical and mental/cognitive demands)Develop middleware utilizing APIs and integrations to create interoperable solutions following a service-oriented architecture 
  • Write and optimize complex SQL queries to prepare institutional data for usage by other systems and applications 
  • Create and manage batch jobs for data processing and change detection 
  • Streamline processes and workflows through the development of automated services 
  • Utilize vendor APIs to adapt third-party software for additional departmental use cases 
  • Set up and maintain development infrastructure including source control, build and deployment processes, and configuration management 
  • Ensure all automation has monitoring and recovery mechanisms for failure scenarios 
  • Research, evaluate, and implement new technology solutions 
  • Create documentation and diagrams within the supported UIT platform for all services, APIs, and databases 
  • Ensure that database and web servers are set up in a secure manner 
• Project work 
  • Work with users to gather functional requirements and translate them into application/database architectures 
  • Communicate technology capabilities to the development team and work collaboratively to develop application strategies and solutions 
  • Provide ongoing support to the development team regarding specialized software, databases, and other technologies 
  • Maintain an awareness of current technology trends with the ability to make recommendations where applicable 
  • Assist with development and support procedures, tools, and documentation including writing scope documents, managing source code, and developing technical support standards and procedures 
  • Effectively communicate progress and project status to team manager and project team members through personal communication, written reports, and presentations. 
  • Work with the web applications team, other UND and NDUS staff, external offices, internal and external clients, contractors, and vendors to problem-solve questions and technical issues and provide backup technical assistance. -
• Other duties 
  • Complete timesheets in a timely manner 
  • Maintain and update project statuses in the UIT project management system. 
  • Develop and maintain contact with people in key positions pertinent to other duties and responsibilities 
  • Attend conferences, webinars, and seminars when applicable to stay updated on industry trends and new technologies. 
  • Maintain an awareness of current technology trends with the ability to make recommendations when applicable. 
  • Research emerging trends in languages, frameworks, tool, methodologies, and best practices that apply to development and design. 
  • Attend departmental meetings 
  • Serve on campus-wide committees and participate in campus-wide meetings when applicable 
  • Maintain confidential information in all aspects of the position in accordance with applicable compliance requirements (FERPA, HIPPA, PCI Compliance, etc.) 

Required Competencies

• Requires strong oral and written communication skills
• Excellent troubleshooting and problem-solving skills.
• Requires attention to detail and excellent customer service skills.
• Strong analytical, technical, time management and prioritization skills.
• Ability to communicate and collaborate with both technical and non-technical users.
• Ability to think creatively, quickly learn new technologies and languages, and adapt to change

Minimum Requirements

• Bachelor’s degree OR an Associate’s degree plus 3 years of experience
• Demonstratable experience with SQL query development and relational database software such as MySQL or SQL Server
• Experience with Linux and/or Windows servers
• Experience with a variety of data formats and API Protocols such as JSON, XML, CSV, and REST/SOAP
• Proficiency in a high-level programming language
• Experience with client/server architecture
• Successful completion of a Criminal History Background Check

Preferred Qualifications

• 2 years experience in web or software development.
• Experience with data feeds and integrations
• Experience working in Higher Education
• Experience with Content Management Systems.
• Experience working in an environment required to maintain confidentiality such as HIPAA, FERPA, and PCI Compliance
• Experience with student information systems, learning management systems, and enterprise resource planning systems
• Experience with data modeling techniques and their applications

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.