Unit: School Of Medicine MBU

Department: Pediatrics

Duties & Responsibilities:

The Case Management Assistant is a part-time student worker position that supports the Ryan White Program by assisting case management staff with administrative and client service functions. The student worker will play a key role in processing the Virginia Medication Assistance Program (VAMAP) and pharmacy applications to ensure clients maintain access to essential medications and services. 

Qualifications:

Key Responsibilities 

• Assist case managers with the intake, processing, and tracking of VAMAP applications 
• Support completion and submission of pharmacy prescriptions and applications 
• Review applications for completeness and accuracy, following program guidelines 
• Maintain organized and confidential client records in accordance with HIPAA and program policies 
• Communicate with clients, pharmacies, and program staff as directed to obtain required documentation 
• Contact clients to obtain documents or other required information 
• Enter and update client information in electronic databases and tracking systems 
• Assist with general administrative tasks such as scanning, filing, copying, and data entry 
• Provide additional support to the Ryan White case management team as needed
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Required Qualifications 

• Currently enrolled as a student at an accredited college or university 

• Ability to maintain confidentiality and handle sensitive information professionally 
• Strong organizational skills and attention to detail 
• Basic computer skills, including proficiency with Microsoft Office or similar software 
• Effective written and verbal communication skills

This position is open until filled.

This is a restricted position with no set end date. Continued employment is dependent upon project need, availability of funding, and performance.

VCU is committed to hiring veterans! VCU will include a veteran's period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!

Please note that if you are employed as a university employee working in any of the health system's facilities, you will need to follow VCU Health System policies, which will include but will not be limited to, vaccination requirements.

Salary Range: $20 per hour

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Hours per Week: up to 29 hours per week

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

Contact Name: Jewel Jefferson

Contact Email: jewel.jefferson@vcuhealth.org