Campus

OSU-Stillwater

Contact Name & Email

Steve Auld, steve.auld@okstate.edu

Work Schedule

Monday through Friday, 8:00 am-5:00 pm.

Required to be in an on-call/stand-by status for after hours and weekend emergencies, on a rotating basis. Periodically this position requires work after 5:00 pm and on weekends and requires continual availability by cellular device.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$20.00 - $27.75

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

OSU offers a generous benefits package for continuous, regular positions, including but not limited to health, life, and retirement benefits, paid leave, and 13 paid holidays per year. Other benefits include employee and dependent tuition waivers, free gym memberships, a free, confidential employee assistance program, and much, much more!

About this Position

Incumbent will assist in monitoring, support and maintenance of campus and remote networks; perform seven-layer packet decodes; and provide general network support.

Requires interaction with supervisors, colleagues, and students using clear communication, tact, discretion, and independent judgement.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Six months of related work experience. Additional post-secondary education or certification in a related field may be substituted for experience.

• Skills, Proficiencies, and/or Knowledge:
  • Basic knowledge of switching and routing devices including configuring and troubleshooting individual ports using testing equipment and packet analyzer software.
  • Basic knowledge of copper and fiber cabling formats and standards.
  • Basic knowledge of wireless networking radio frequencies and propagation.
  • Knowledge of and experience in testing network cabling using a variety of testing equipment.
  • Knowledge of and experience in network port configuration.
  • Knowledge of and experience in wireless access point and point-to-point equipment configuration.
  • Knowledge of and experience in troubleshooting network connectivity issues on customer devices such as laptops and mobile phones.
  • Knowledge of and experience in configuring phones in a VoIP phone system.
  • Knowledge of and experience in configuring voicemail boxes.
  • Knowledge of IPv4 networking.
  • Ability to lift at least 75 pounds.
  • Ability to work while on ladders and/or lifts.
  • Ability to drive a vehicle with a trailer.
  • Ability to operate a medium-sized generator.
  • Ability to work in a construction site environment.
  • Ability to triage and prioritize support tickets and service orders.
  • Ability to maintain accurate and up to date documentation.
  • Ability to work with a wide variety of vendors, contractors, and customers.

Preferred Qualifications

• Bachelor's

• Three years of enterprise networking experience.

• Certifications, Registrations, and/or Licenses:
  • Cisco Certified Network Administrator (CCNA)